Mass General Brigham · 5 hours ago
REGISTRATION COORDINATOR
Mass General Brigham is a not-for-profit organization that focuses on patient care, research, teaching, and community service. The Registration Coordinator is responsible for providing exceptional customer service while efficiently registering patients, gathering information, verifying insurance coverage, and ensuring compliance with regulatory requirements.
Health CareHome Health CareMedical
Responsibilities
Obtain and update patient consents, authorizations, and signatures in compliance with regulatory guidelines and organizational policies
Ensure accurate and complete documentation of all registration activities
Review insurance plans, benefits, and coverage limitations to help patients understand their financial responsibilities
Handle more complex registration processes, including pre-authorizations, pre-certifications, and coordination of benefits for patients with multiple insurance plans
Support junior staff by answering questions, resolving technical challenges, and guiding when to escalate issues
Assist with the resolution of registration-related issues, such as duplicate medical records or demographic discrepancies, working collaboratively with other departments or supervisors
Qualification
Required
High School Diploma or Equivalent required
Experience in patient registration, customer service, or a related healthcare administrative role. 1-2 years required
Proficient knowledge of medical terminology, insurance processes, and registration procedures
Strong understanding of insurance verification, pre-authorizations, and coordination of benefits
Experience working with electronic health record (EHR) systems and registration software
Excellent communication and interpersonal skills to interact effectively with patients, colleagues, and external stakeholders
Detail-oriented with exceptional organizational skills to manage complex registration processes and handle multiple tasks simultaneously
Ability to exercise discretion and maintain patient confidentiality in handling sensitive information
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-22
2026-01-19
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