Best Plumbing Supply · 5 hours ago
District Credit Manager
United States
Full-time
Remote
Mid, Senior Level
$65K/yr - $80K/yr
5+ years expHajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. They are seeking a District Credit Manager to oversee the credit and collections process for an assigned base of accounts, manage a team of credit professionals, and ensure excellent customer service and communication. This role requires strong leadership and problem-solving skills, along with a focus on supporting sales through effective credit management.
Consumer GoodsE-CommerceReal Estate
Responsibilities
Administer all aspects of the credit and collections process with your team for an assigned base of accounts with the goal of supporting sales through the extension of credit lines and the collections of Accounts Receivable
Manage recruit, hire, develop and train a team of Credit professionals
Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback
Process credit applications and job information reports and update existing files by evaluating the credit worthiness of new and existing customers based on credit reports and references
Contact customers to secure payment of receivables in a professional manner
Manage credit lines, delinquent accounts, and accounts holds as necessary
Evaluate lien waivers for language and payment prior to signing
Negotiate terms of sale for future business
Utilize the software system to enter a record of communications for a customer account
Communicate account disputes to the sales field / manager and complete any additional follow up
Provide optimum customer service to all internal and external customers by addressing account issues and investigating and responding to credit and account inquiries in a timely manner, as well as making sure all commitments made to the customer are completed in a timely manner
Utilize attorneys, collection agencies, and/or third-party assistance to file liens, bond claims, or other legal action necessary to safeguard and collect accounts receivable
Exercise independent decision-making when problems arise, while making full recommendations and best possible solutions in collaboration with Profit Center Manager
Compile delinquent account information for and participate in professional credit groups
Initiate and complete collection letters and notices with manager approval
Complete reports as requested by management
Complete credit reference requests
Successfully complete required safety and compliance training programs as assigned
Perform other reasonably related duties as assigned by immediate supervisor and other management as required
Qualification
Required
Bachelor's degree in business or a related field or related experience
5 or more years of experience in customer service, credit, and collections
1 or more years of leadership experience
Have a Credit Business Associate (CBA) designation from the National Association of Credit Management (NACM) or equivalent trade accreditation
Have or obtain within the first year in role a Credit Business Fellow (CBF) designation from the National Association of Credit Management (NACM) or equivalent trade accreditation
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals
Read, write, speak, and understand English
Be able and willing to travel; local and some overnights required
Preferred
Wholesale distribution experience
Possess leadership qualities and be viewed as a leader
Have experience promoting a productive and positive team environment, coaching staff to do their best work
Be proficient in Eclipse software
Have strong accounting/mathematical ability and experience
Have an understanding of the credit laws utilized to collect Accounts Receivable i.e. lien laws, payment bonds, Miller Act, Little Miller Acts, promissory notes, letters of credit, joint checks
Be results oriented; focused on attaining goals and objectives
Effectively use Microsoft Office software to communicate via email and to review reports and documents
Possess outstanding customer service and interpersonal communication skills
Possess strong written and verbal communication skills
Possess a high level of accuracy and attention to detail
Be able to build and maintain a positive working relationship with customers, vendors, and co-workers
Be able to research, analyze data, and solve problems
Have excellent organizational skills and be able to prioritize work projects and multi-task
Benefits
Medical, dental, vision, and prescription coverage
Accident and Hospital Indemnity coverage
Life insurance and Long Term Disability
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Paid pregnancy and parental leave
Paid day of community service
401(k)
Retirement cash account with company contributions
Targeted training programs focused on your personal and professional growth
Company wellness program
Employee discounts
College tuition benefits
Company
Best Plumbing Supply
Best Plumbing Supply is a retail company specializing in decorative plumbing and hardware products.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase