CPI Security · 10 hours ago
Operations Coordinator
Charlotte, North Carolina, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrCPI Security, headquartered in Charlotte, NC, is looking to hire an Operations Coordinator for a full time role, in office. The Operations Coordinator will be responsible for supporting installation and service technicians to create a high performing team that delivers and exceeds all customer expectations.
Business DevelopmentBusiness IntelligenceSecurity
Responsibilities
Support the Operations Supervisor/Manager and Technicians by scheduling and routing customers
Schedule, route, and confirm jobs for Install/Service Technicians in your area
Maintain schedules for Install/Service Technicians to ensure that schedules are full daily
Contact customers to reschedule jobs when needed in order to make the most efficient route
Training existing Installers/Technicians on changing processes, procedures and technologies
Qualification
Required
High School Diploma required
Highly Organized and Detail Oriented
Proactive problem solving and decision-making abilities
Strong multi-tasker with excellent communication skills
Preferred
Experience with dispatching operations is a plus
Experience with Salesforce is a plus
Benefits
Great medical, dental, vision, short- & long-term disability and life insurance options
Company paid holidays, floating holiday, and paid time off (PTO)
401(k) plan with competitive company match
Education assistance – we encourage and support our employees who want to improve their skills and further their education
Engaging and fun company culture that’s made up of a diverse group of people
Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities
Eligible for free monitored security system after 90 days
An onsite state of the art fitness facility, café, walking trail, basketball court and a dedicated Fitness Director (Corporate Office in Charlotte, NC)
Birthday and Work Anniversary Rewards
Company
CPI Security
For more than 30 years, CPI Security has been a leader in customized security and home automation solutions.
Founded in 1991
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Butkovich
Chief Product Officer
Recent News
2025-09-17
Security Sales & Integration
2024-05-21
Security Systems News
2023-12-23
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