Fairmont Federal Credit Union · 8 hours ago
Teller - Member Services - Full-time
Morgantown, WV
Full-time
Onsite
Entry Level
$16.75/hr - $16.75/hr
1+ years expFairmont Federal Credit Union is seeking a caring and solution-minded Member Experience Representative (Teller) to provide personalized service to members across branch locations. The role involves processing financial transactions, maintaining accounts, and ensuring compliance with policies while delivering exceptional member service.
BankingFinancial Services
Responsibilities
Be solution-minded by listening, genuinely caring about and quickly addressing individuals' needs and requests
Serve members from various locations such as lobby counter, office area or drive-thru
Identify members' needs and recommend the best financial solutions
Process financial transactions including deposits, withdrawals, transfers, check cashing and payments
Maintain and balance assigned cash drawer within established policies and procedures
Open and maintain accounts, debit cards, term share certificates and online banking services
Perform duties related to member eServices, such as troubleshooting online banking or debit card issues
Maintain knowledge of, and ensure compliance with, policies, procedures and regularity requirements
Qualification
Required
Must be legally eligible for employment in the United States
Must be 18 years of age or older
Must have obtained a high school diploma or GED
Must be available to work a schedule rotation based on operating hours
Preferred
One year to three years of similar or related experience, such as prior customer service, retail or teller experience
Well-developed communication and member service skills
Competence using computers, calculators and related software
Accuracy in cash handling; basic math skills
People-focused, demonstrating courtesy, tact and diplomacy
Self-empowered, solution-minded, and detail-oriented
Ability to work in a fast-paced environment and multi-task
Maintain a high degree of accuracy when dealing with numbers and names
Excellent analytical skills, to support decision-making regarding member transactions
Benefits
Paid time off and holidays.
Medical, dental, vision insurance, plus more great benefits to support your life and well-being.
401(k) with employer match.
Career development and on-the-job training.
Supportive, member-focused work culture.
Company
Fairmont Federal Credit Union
Fairmont Federal Credit Union is a not-for-profit financial organization, democratically controlled, owned, and operated by our members for the benefit of all who belong.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase