Donegal Insurance Group · 4 hours ago
Business Relationship Manager
Donegal Insurance Group has an opening for a Business Relationship Manager for the state of Pennsylvania. This role focuses on increasing quote activity, written premium, and improving retention while maintaining high customer satisfaction through the independent agency system.
BankingFinancial ServicesInsurance
Responsibilities
Responsible for prospecting and appointment of agents in order to build a strong distribution channel
Provide training to agencies on new programs and services in order to assist the agent in achieving their established goals and objectives with the company
Effectively communicate Donegal Companies’ corporate goals, products, rules, rates, and incentives to agents to achieve a profitable book of business and build a strong business relationship
Provide personalized attention on sales calls to ensure optimum position within the Agency
Effectively communicate with each agency on the types of commercial lines business we are interested in quoting
Responsible for directing agents to utilize Donegal’s WritePro and WriteBiz systems, and generating personal lines quote activity
Will provide Commercial quotes to assist agents
Work closely with individual agents in order to generate new commercial lines business opportunities
Develop individual Agency Plans, which include the financial objectives for the specific agent to include premium, loss ratio, new and renewal policy count goals. Discussions held frequently with Agents to review their progress versus plan toward their goals
Analyze agency profitability for each agent within their assigned territory. Develops and implements agency action plans to meet financial and strategic goals and any corrective actions as needed. May include training, re-underwriting, rehabilitation programs, mergers or agency termination. Works closely with underwriting to implement corrective actions with agents as needed
Facilitate at least two agency reviews each year with underwriting to review the agent’s performance as compared to the established goals and implements correctives measures as needed
Responsible for marketing company products and services. This includes a working knowledge of the interface capabilities of our company, monitoring of agency activity and arranging training of new products and services
Routinely visit agents in assigned territory and prospect for quality agency appointments
Qualification
Required
Bachelor degree or equivalent experience in marketing, business administration or related field
Minimum of 3 to 5 years of property and casualty insurance marketing experience
Knowledge of the independent agency system, comfortable working with larger commercial agencies, and familiar with agents within the territory
Ability to work independently and highly motivated
Preferred
Strong commercial lines insurance experience and knowledge preferred
Continuing education and insurance designations highly preferred
Benefits
Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.
401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
Career Development: Including college partnership discounts and industry designation(s) reimbursements
Company-paid basic life insurance
Short & long-term disability insurance
Employee stock purchase plan
Employee assistance program (EAP)
Company
Donegal Insurance Group
The Donegal Insurance Group consists of Donegal Mutual Insurance Company, Atlantic States Insurance Company,
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-04-20IPO
Leadership Team
Recent News
2025-10-31
2025-10-06
2025-07-24
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