Trapeze Group · 7 hours ago
Manager, Technical Delivery
Iowa, United States
Full-time
Hybrid
Mid, Senior Level
5+ years expTrapeze Group is seeking a Technical Delivery Manager for their Enterprise Asset Management (EAM) team. This role involves managing a team of project Implementation Consultants to ensure successful solution implementation, while focusing on talent development and operational efficiency.
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Responsibilities
Lead and manage the EAM implementation team to achieve financial, operational, and customer satisfaction targets and metrics
Coaching, mentoring, and influencing the team to take proactive action and accountability for their work
Create and implement professional development plans to improve the skills of your team
Support the preparation of the Quarterly Strategic Review (QSR), report progress to the business, and be accountable for achieving the forecasted results
Drive Results and implement process improvements to maximize team efficiency. Ensure that best practices are documented and adopted by your team
Report on project risks, issues, opportunities, and their associated strategies
Ensure the team is optimally allocated to meet project demands by effectively managing team resources
Lead, guide, and support your team through project escalations
Develop a staffing plan for the team designed to support strong yearly growth
Work directly with Sales to support sales opportunities, developing associated Statements of Work and pricing
Work closely with Product and Development to identify product solutions to meet customer requirements as well as manage the priority of the Professional Services development queue
Conduct annual performance reviews
Ability for travel 10-15% within North America
Qualification
Required
A bachelor's degree in business, planning, engineering, or other technical disciplines
A minimum of five (5) years of experience in software solution delivery
A minimum of three (3) years of experience in people management
Strong leadership, mentorship, critical thinking, and problem-solving skills are required
A demonstrated ability to lead a team through organizational change management is essential
A comprehensive understanding of agile, waterfall, and hybrid project delivery methodologies and scope management is critical
Strong written, verbal and presentation skills. The ability to effectively manage customers or internal escalations is required
Self-motivational drive and the ability to initiate and manage activities independently and in a team environment
Be able to perform effectively in a deadline-oriented work environment and to successfully execute many tasks simultaneously
Preferred
Preferred experience in an implementation or consulting role
Preferred experience with EAM, ERP or similar software solutions
Benefits
Employee Stock Purchase Plan (20% match on contributions)
Company Bonus Plan
Referral Bonus Program
Discounts for home/auto insurance
Tuition Reimbursement
Company
Trapeze Group
Trapeze Group is a software company that assists in fostering operational excellence and achieving goals for riders and safety.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase