Grover Gaming · 9 hours ago
Field Service Technician
Valparaiso, IN
Full-time
Onsite
New Grad, Entry LevelGrover Gaming, now part of Light & Wonder, is a leader in the charitable gaming industry focused on delivering electronic gaming solutions. The Service Technician will install, troubleshoot, and repair gaming machines while performing preventive maintenance and ensuring optimal functionality.
GamingVideo Games
Responsibilities
Understand and embody the company’s Mission, Vision, and Values, acting as an ambassador for these principles
Travel to locations performing various functions and tasks
Perform basic troubleshooting techniques on the main components of a cabinet, i.e. bill acceptors, printers, monitors, logic box, etc
Replace all broken parts, i.e. bill acceptors, printers, monitors, logic box, etc
Operate hand tools, soldering equipment, electrical test equipment, and other equipment as needed
Troubleshoot point of sale and/or server issues, i.e. no internet connection, IP address conflicts, install a printer and set as default, etc
Frequently move machines weighing in excess of 400 pounds
Perform all preventative maintenance on each type of device
Properly complete work orders to record repairs and service
Setup and configure the router for a location
Properly wire a location so that there are no loops
Assign static IP addresses to game terminals, routers, servers, and POS
Provide exceptional service to our guests and employees
Perform other duties as assigned
Qualification
Required
Ability to perform basic troubleshooting techniques on the main components of a cabinet, i.e. bill acceptors, printers, monitors, logic box, etc
Ability to replace all broken parts, i.e. bill acceptors, printers, monitors, logic box, etc
Ability to operate hand tools, soldering equipment, electrical test equipment, and other equipment as needed
Ability to troubleshoot point of sale and/or server issues, i.e. no internet connection, IP address conflicts, install a printer and set as default, etc
Ability to frequently move machines weighing in excess of 400 pounds
Ability to perform all preventative maintenance on each type of device
Ability to properly complete work orders to record repairs and service
Ability to setup and configure the router for a location
Ability to properly wire a location so that there are no loops
Ability to assign static IP addresses to game terminals, routers, servers, and POS
Ability to provide exceptional service to guests and employees
Benefits
Competitive salary and benefits
Opportunities for advancement and growth
Company
Grover Gaming
Grover Gaming is a privately-owned company born from a commitment to quality and a desire to create visually stimulating and entertaining
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Brown
Chief Operating Officer
Recent News
Business Wire
2025-11-06
Google Patent
2025-04-03
Company data provided by crunchbase