Take-Two Interactive · 18 hours ago
ServiceNow ITOM & CMDB Technologist
Austin, Texas
Full-time
Onsite
Senior Level
5+ years expTake-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. They are seeking a seasoned ServiceNow CMDB Authority to lead the design and implementation of their Configuration Management Database, requiring deep technical expertise and exceptional leadership skills.
Online GamesPC GamesPublishingSoftwareVideo Games
Responsibilities
Extensive hands-on experience and in-depth knowledge of ServiceNow Configuration Management Database (CMDB) and Common Services Data Model (CSDM) including CI classes, attributes, and dependency mapping
Proficiency in configuring ServiceNow Discovery and Service Mapping:
MID servers
Network and security settings
Discovery patterns, schedules and monitoring
Data sources and credentials
Error handling and troubleshooting
CMDB health maintenance
Strong understanding of IT Asset Management (ITAM) and Vulnerability Response (VR) principles and their integration with CMDB
Sophisticated knowledge of the ServiceNow platform, including ITSM modules (Incident, Problem, Change, Knowledge, Service Catalog)
Experience with scripting (JavaScript, GlideRecord, GlideAjax), Business Rules, Client Scripts, UI Policies, Workflows, and Flow Designer flows for custom solutions
Ability to implement integrations and automation via IntegrationHub, published connectors, and scripted REST/SOAP APIs
Good understanding of data quality concepts, data governance, and data reconciliation processes
Experience with data analysis and reporting tools within ServiceNow
Familiarity with IT Infrastructure Library (ITIL) framework, particularly CI and asset lifecycle management
Understanding of cloud platforms (AWS, Azure, GCP), virtualization technologies (hypervisors, containerization), and Infrastructure as Code for integration within the platform
Qualification
Required
Extensive hands-on experience and in-depth knowledge of ServiceNow Configuration Management Database (CMDB) and Common Services Data Model (CSDM) including CI classes, attributes, and dependency mapping
Proficiency in configuring ServiceNow Discovery and Service Mapping: MID servers, Network and security settings, Discovery patterns, schedules and monitoring, Data sources and credentials, Error handling and troubleshooting, CMDB health maintenance
Strong understanding of IT Asset Management (ITAM) and Vulnerability Response (VR) principles and their integration with CMDB
Sophisticated knowledge of the ServiceNow platform, including ITSM modules (Incident, Problem, Change, Knowledge, Service Catalog)
Experience with scripting (JavaScript, GlideRecord, GlideAjax), Business Rules, Client Scripts, UI Policies, Workflows, and Flow Designer flows for custom solutions
Ability to implement integrations and automation via IntegrationHub, published connectors, and scripted REST/SOAP APIs
Good understanding of data quality concepts, data governance, and data reconciliation processes
Experience with data analysis and reporting tools within ServiceNow
Familiarity with IT Infrastructure Library (ITIL) framework, particularly CI and asset lifecycle management
Understanding of cloud platforms (AWS, Azure, GCP), virtualization technologies (hypervisors, containerization), and Infrastructure as Code for integration within the platform
5+ years proven track record in ServiceNow CMDB, ITOM, ITAM implementation(s)
6+ years of overall ServiceNow platform experience
Demonstrated ability in leading technical discussions and individuals
Background in enterprise asset management, infrastructure support, or engineering
Preferred
Good communication, collaboration and presentation skills, especially across creative teams with complex strengths
ServiceNow Certified Implementation Specialist (CIS-CMDB or ITOM) is desired
Benefits
Medical (HSA & FSA)
Dental
Vision
401(k) with company match
Employee stock purchase plan
Commuter benefits
In-house wellness program
Broad learning & development opportunities
A charitable giving platform with company match
Fitness allowance
Employee discount programs
Free games & events
Stocked pantries
Company
Take-Two Interactive
Headquartered in New York City, Take-Two Interactive Software, Inc.
10001+ employees
H1B Sponsorship
Take-Two Interactive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (21)
2022 (20)
2021 (12)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$5.69B2025-05-20Post Ipo Equity· $1.04B
2024-06-10Post Ipo Debt· $600M
2024-01-04Post Ipo Debt· $350M
Leadership Team
Daniel P. Emerson
Chief Legal Officer, Executive Vice President and General Counsel
Recent News
2026-01-14
Company data provided by crunchbase