Customer Service Coordinator jobs in United States
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Impact Property Solutions · 1 day ago

Customer Service Coordinator

positionHouston, TX
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Impact Property Solutions has been serving multifamily properties for over 30 years, focusing on outstanding customer service and quick installation of flooring. They are seeking a Customer Service Coordinator to act as the company’s voice, providing support for customers by taking orders, answering questions, and resolving complaints.

Construction

Responsibilities

Answer incoming calls
Responds to caller’s general information requests and/or inquiries
Takes accurate customer orders and follow through necessary process
Enter Floor plans, pricing, and other customer information for new and existing accounts
Provide timely response to request for information including returning all calls as quickly as possible
Exceed internal and external customer expectations for quality and service
Assist with projects on template updates

Qualification

Customer service experienceData entry skillsMS Office proficiencyProblem-solving skillsMulti-taskingRFMS Systems ExperienceFlooring Industry knowledgeInterpersonal skillsCommunication skillsTime managementAttention to detailLeadership skills

Required

High School Diploma or GED Equivalent
Minimum 1-year of customer service experience required
Excellent interpersonal and communication skills
Strong leadership skills
Excellent email and phone etiquette
MS office (MS word and excel) and PC fluency
Ability to work effectively with cross-functional departments
Strong time management skills and ability to multi-task and prioritize work
Great attention to detail and problem-solving skills

Preferred

Flooring Industry knowledge is a plus
RFMS Systems Experience is a plus

Benefits

Competitive Health Insurance Plans
Vision and Dental Plan
Company paid life insurance
Generous Paid Time Off Program
401(K) / Roth plan with employer match
Generous PTO plus paid Holidays

Company

Impact Property Solutions

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Impact Property Solutions provider of quick-turn flooring and countertop replacement services to multifamily owners and operators.
dateFounded in 1988
location
Carrollton, Texas, USA
people-size201-500 employees
web-link
https://impactpropertysolutions.com

Funding

Current Stage
Growth Stage

Leadership Team

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Will Speicher
Chief Executive Officer
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Matt Lusk
President
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Recent News

Mergers & Acquisitions
Blue Sage-Backed Impact Property Acquires Interior Logic Group’s Property Services Division
2025-11-06
Business Wire
Impact Property Solutions Expands its National Presence with the Acquisition of Interior Logic Group’s Property Services Division
2025-11-05
Company data provided by crunchbase