Radiant Systems Inc · 18 hours ago
Renewal Specialist
Radiant Systems Inc is seeking a Renewal Specialist to manage end-to-end renewal execution while partnering with Customer Success Managers and the extended account team. The role involves negotiating commercial terms with customers and driving incremental revenue through proactive strategic migration plans.
CRMInformation TechnologySoftware
Responsibilities
Provide end-to-end renewal execution support; maintain knowledge of commercial negotiation, product portfolio and entitlement metrics, and support on transactional steps related to renewals and replacements
Leverage internal SAP networks to navigate cross-functionally and regionally
Possess knowledge of SAP Cloud Terms and Conditions
Understand and deploy negotiation methods that are mutually beneficial to SAP and the customer
Knowledgeable in commercial metrics and forecasting principles
Qualification
Required
Experience in a customer facing role with ability to influence different stakeholders using strong relationship and communication skills
Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals
Ability to work through multiple SAP commercial software systems
Proven ability to organize and prioritize tasks while being process oriented
Communicate clearly both orally and in written form and proven ability to build strong relationships
Bachelor's Degree or equivalent comparable experience
Preferred
None required