YMCA of Dane County · 2 hours ago
Membership Billing Specialist
Madison, WI
Full-time
Onsite
Entry Level
1+ years expYMCA of Dane County is dedicated to fostering a diverse and inclusive workforce, and they are seeking a Membership Billing Specialist. This role focuses on accurate membership billing, involving data entry, payment reconciliation, and collaboration with internal teams to ensure timely processing of invoices and payments.
Non-profit Organization Management
Responsibilities
Enter, review, and maintain member data with a high level of accuracy
Prepare, submit, and follow up on invoices and reimbursement requests to outside organizations
Process and reconcile payments, including resolving discrepancies and correcting errors
Maintain organized and up-to-date billing records in accordance with internal procedures
Respond to member inquiries regarding billing, invoices, and payment history in a professional and courteous manner
Collaborate with internal teams to ensure billing processes run smoothly and efficiently
Qualification
Required
1–3 years of experience in data entry, billing, or a related administrative role
Advanced knowledge of Microsoft Excel (including formulas, v/h lookups, pivot tables)
Strong attention to detail with the ability to work accurately in a high-volume data environment
Customer service experience with the ability to communicate clearly and professionally
Strong organizational and time management skills
Ability to handle sensitive financial information with discretion and confidentiality
Preferred
Comfortable working independently while also contributing as part of a team
Problem-solver who enjoys identifying and resolving discrepancies
Dependable, consistent, and committed to accuracy
Company
YMCA of Dane County
THE YMCA OF DANE COUNTY is, and always will be, dedicated to building healthy, confident, connected and secure children, adults, families and communities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Westover
President/CEO
Paul VanderVelde
Chief Operating Officer
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