Bosselman Enterprises · 23 hours ago
Hotel Night Auditor
Bosselman Enterprises is a hospitality company seeking a Hotel Night Auditor to manage guest transactions and ensure a pleasant experience. The role involves greeting guests, handling reservations, maintaining cleanliness, and executing night auditor procedures.
Transportation
Responsibilities
Ensures uniform and personal appearance are clean, professional and falls within brand standards as well as the Bosselman handbook
Greets and registers guests; handles guest relations in a professional manner
Collects the proper payment including any cash deposits
Makes reservations via phone or walk-in
Answers phones in a friendly manner by stating the Hotel name, city and your name
Maintains a clean work area that is stocked and organized at all times
Brews and serves coffee as needed; maintains the coffee area ensuring cleanliness and it is fully stocked
Strips linens and towels from the rooms upon guest check out
Sorts and begins laundry as it arrives in the laundry room
Ensures the lobby and laundry area is clean and in working order
Thoroughly cleans and maintains employee restroom and lobby restrooms
Performs all laundry functions including sorting, washing, drying and folding
Sets up and verifies all wake-up calls
Balances all invoices, cash and check transactions upon end of shift
Executes all night auditor procedures
Attends all scheduled department meetings
Completes all shift duties by the end of each shift
Practices all company safety procedures to ensure a safe environment for employees and customers
Performs light shoveling and salting of sidewalks and entryways during winter season
Completes all brand standard and Bosselman training
Provides friendly and competent customer service with a smile
Reports for work in a timely manner when scheduled with regular and consistent attendance
Assists in other duties, as assigned
Qualification
Required
Motel/hotel, retail or guest service experience preferred
Must be able to work well with others and independently
Must have reliable transportation and phone
Must have basic computer skills
Must be available to work holidays, weekends, or any time needed
Must be able to communicate in English. – IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service
Able and willing to work cooperatively with other team members
The employee must occasionally lift and/or move up to 50 lbs
The employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl
Physical attendance at the primary work location is required
Benefits
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!