Cooper University Health Care · 3 hours ago
Director Ambulatory Operations
US-NJ-Camden
Full-time
Onsite
Lead/Staff, Director/Executive
$58/hr - $98/hr
3+ years expCooper University Health Care is dedicated to providing extraordinary health care and is seeking a Director of Ambulatory Operations. This role is accountable for managing clinical and business operations at assigned sites, ensuring quality clinical services, and supporting the strategic direction of Ambulatory Operations while fostering a culture of excellence and inclusion.
Health CareInnovation Management
Responsibilities
Accountable for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, , software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather or other unforeseen circumstances
Supports the strategic direction of Ambulatory Operations as well as the Institute’s growth playbook by operationalizing new programs and growth initiatives
Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence
Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve local and organizational goals
Provides strong, effective, goal-oriented leadership to direct and indirect reports
Establishes, cascades and meets goals, objectives, policies, procedures and systems for all operational areas within span of control
Develops, coordinates, and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations
Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust throughout their areas of responsibility
Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers. And practices reward and recognize of key behaviors
Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals
Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals
Participates in professional development activities and maintain professional affiliations
Performs all related duties and/or special projects as assigned/required
Qualification
Required
Minimum 3 years' experience in a healthcare leadership, manager level or above
Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve both local and organization objectives
Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics
Knowledge and ability to utilize electronic health record in order to monitor key practice statistics, patient access metrics and clinic operations
Excellent organizational, written and verbal communication skills, comfort in communication with all levels of personnel
Demonstrated excellence in customer service and patient experience and operational improvement within the ambulatory setting
Strong knowledge of principles and practices of business/medical administration, management and relationship management
Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing
Preferred
Bachelor's degree or Master's degree preferred
Benefits
Health, dental, vision, life, disability, and retirement
Company
Cooper University Health Care
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system.
Founded in 1887Camden, New Jersey, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.1MKey Investors
Foundation For Health Advancement
2023-08-14Grant· $0.1M
Leadership Team
Anthony Mazzarelli
Co-President / Chief Executive Officer
Brian Reilly
Chief Financial Officer
Recent News
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