Swiftly, Inc. · 5 hours ago
Solutions Engineer
Ontario, CA
Full-time
Hybrid
Entry, Mid Level
$115K/yr - $150K/yr
3+ years expSwiftly, Inc. is a leading transit data platform dedicated to improving the efficiency of cities through real-time passenger information and operational management. The Solutions Engineer will work closely with Account Executives and Account Managers to demonstrate the value of Swiftly's tools to prospective customers, ensuring a deep understanding of agency needs and driving revenue growth.
AnalyticsBig DataInternetPublic TransportationReal TimeSmart CitiesSoftwareTransportation
No H1B
Responsibilities
Lead the product demonstration portion of Swiftly demos for transit agencies, transit operators, consultancies, and potential partners
Partner with the relevant Account Executive/Account Manager to develop and drive a particular agency's strategy, angle, and pitch to best demonstrate Swiftly’s value and overcome blockers
Drive revenue growth by developing and maintaining client relationships, identifying new business opportunities, building strong business cases, and providing technical expertise to support the sales process. SEs will work closely with our Sales and Product teams to ensure that our customers receive the best possible solutions to their needs
Organize and run 2-3 day onsite workshops, where we train agency staff and help them see Swiftly's value for mid-sized and large agencies
Run pilot periods, including limited-time free agency access to Swiftly, with the goal of deriving quantitative savings and results to inform a strong business case for mid-sized and large agencies
Quickly understand complex engineering concepts and effectively communicate them to technical and non-technical audiences
Build and maintain productive, high-trust relationships with agency staff and internal teams, providing technical expertise and support throughout the sales cycle
Develop new tools and processes to assist with proving the value of Swiftly
Serve as a technical resource and domain expert for internal teams
Provide accurate, relevant first-line technical responses during all phases of the sales cycle
Participate in sharing learnings and best practices with the SE team and beyond. Identify pain points and potential improvements for the function
Represent Swiftly at conferences and events
Qualification
Required
3+ years of experience working at or with a transit agency
Understanding of transit passenger information, planning, operations, and data standards
Strong analytical skills and a love for data
Strategic thinking and problem-solving skills
Strong and proactive communication skills
Ability to find creative methods to demonstrate value to prospective customers
Organizational skills to manage communications with multiple departments at multiple transit agencies simultaneously
Ability to own issues until resolution
Comfortable in ambiguous situations and able to work autonomously
Willingness to travel on average once a month to meet agencies and attend conferences around North America
Benefits
Competitive salary
Equity compensation for every employee
Medical, Dental and Vision
Retirement with Employer Match
Flexible Spending Account (FSA)
Home office setup reimbursement
Monthly cell/internet reimbursement
Monthly "Be Well" stipend
Flexible PTO with a recommended minimum
Flexible work environment
16 paid holidays, including holidays in months without US national holidays
8 fully paid weeks of leave for child birth/adoption
Company
Swiftly, Inc.
Swiftly is the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$27.25MKey Investors
JMI EquityVia ID
2025-05-29Private Equity
2020-12-09Private Equity
2020-07-09Series A· $22.8M
Leadership Team
Jonny Simkin
Co-founder and CEO
Mike Smith
Chief Innovation Officer, Technical Co-Founder
Recent News
2025-04-14
2025-02-18
Keiretsu
2024-11-05
Company data provided by crunchbase