Madison Square Garden Entertainment Corp. · 4 hours ago
Concession Associate
New York City, NY
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrMadison Square Garden Entertainment Corp. is a leader in live entertainment, delivering unforgettable experiences while connecting with diverse audiences. They are seeking Concession Associates to provide excellent guest experiences by taking food and beverage orders efficiently and assisting patrons during events.
EventsMedia and EntertainmentSports
Responsibilities
Performs opening side work and assists team lead/supervisor in the opening of merchandise, concessions, and bar areas prior to doors opening
Assists patrons in their selection of food/beverage or merchandise by making suggestions and answering any questions they may have
Processes and charge transactions for merchandise and food/beverage selling areas
Delivers food/beverage to patrons in their seats, accurately and quickly
Sells/delivers alcoholic beverages, adhering to company liquor service guidelines
Notifies supervisor of products that require replenishment during an event
Answers questions and escalate guest issues in a prompt, courteous, and professional manner
Has a working knowledge of the venue’s policies and important locations, (i.e. restrooms, other sales locations, exits, medical, security, etc.)
Performs closing side work and assists team lead/supervisor in the closing down of merchandise, concessions, and bar areas at the conclusion of an event
Maintains a friendly and team-oriented demeanor towards coworkers
Participates in special projects and performs other duties as assigned
Maintains NYC Board of Health standards and executes departmental procedures in place
Qualification
Required
Have commitment to high quality customer service and ability to handle a high-volume environment
Must be friendly and outgoing and create a welcoming environment for guests and coworkers
Must have strong communication skills with the ability to multi-task and partner with assistant supervisors to handle customer service issues
Must be able to handle transactions without a register
Must be comfortable with heights
Must be able to handle inclement weather, due to Hall doors being open
Flexibility in scheduling with the ability to work at least 4.5 days/nights a week including weekends and holidays
Must have strong communication skills with the ability to multi-task and work as part of a team
Must be able to complete daily and nightly inventory
Food & Beverage product knowledge
Experience using POS system
Must be able to walk and stand for duration of entire shift
Must be able to lift up to 50 lbs
Must be flexible to rotate positions within a shift
This position is part-time and event-driven. Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment
Benefits
Robust set of tools and resources to help employees understand their interests and purpose
Upskilling employees’ talents and strengths
Company
Madison Square Garden Entertainment Corp.
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands.
Founded in 2010
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$620.12M2023-12-05Post Ipo Debt· $225M
2023-09-18Post Ipo Secondary· $232.38M
2023-06-20Post Ipo Secondary· $162.75M
Leadership Team
Neil Ryan
Senior Vice President Show Productions
Josephine Vaccarello
Executive Vice President of Live
Recent News
2025-12-24
Company data provided by crunchbase