PharmaCentra · 1 week ago
Healthcare Customer Service Representative - FULLY REMOTE
PharmaCentra is a company that provides customizable contact center solutions for various organizations in the healthcare sector. They are seeking a self-motivated Healthcare Customer Service Representative to engage with prospective clients, promote products, and maintain accurate records in a CRM system.
ConsultingHealth CarePharmaceuticalQuality AssuranceRisk Management
Responsibilities
Conduct outbound calls and emails to prospective clients using a provided script to deliver strategic brand messaging
Quickly engaging and building rapport with gatekeepers and decision-makers to understand their needs
Share accurate information and effectively promote our client's product
Maintaining accurate records of calls in the customer relationship management (CRM) system
Hone your communication and sales skills
Contribute to the company's growth by identifying and nurturing potential leads in the healthcare industry
Qualification
Required
High school diploma or equivalent
Strong interpersonal skills with the ability to build rapport quickly
Ability to work independently and to effectively overcome objections and handle rejection
Preferred
Additional education or experience with cold calling, sales, or marketing
Benefits
100% Remote work
Flexible schedules
DailyPay
Medical, dental, and vision coverage
Short- and long-term disability
Life insurance
Paid Time Off (PTO)
A 401(k)
Company
PharmaCentra
PharmaCentra is a service offerings include programs designed to improve compliance through patient education via telephonic intervention.