RTX · 4 hours ago
SATCOM Helpdesk Support Technician
US-CO-COLORADO SPRINGS-793 ~ 1225 Aeroplaza Dr ~ AEROPLAZA
Full-time
Hybrid
Senior Level
$87K/yr - $165K/yr
5+ years expRTX is a company dedicated to helping the nation and allies defend freedoms and deter aggression. They are seeking a SATCOM Helpdesk Support Technician to provide technical assistance as part of a SATCOM helpdesk team, maintain and upgrade SATCOM systems, and conduct site surveys and testing. The role involves direct customer interaction and may require travel up to 25% of the time.
AerospaceManufacturingSecuritySensorTelecommunications
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide technical assistance as part of a SATCOM helpdesk team
Maintain, repair and upgrade EHF/AEHF SATCOM Systems
Conduct site surveys, installations, integration, and acceptance testing of EHF/AEHF SATCOM systems
Interface directly with the customer, work independently or as part of a team, and provide written status to management
Travel up to 25% of the time both CONUS and OCONUS, interface directly with the customer, work independently or as part of a team, and provide written status to management
Qualification
Required
Typically requires a bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience
The ability to obtain and maintain a U.S. government issued security clearance is required
Active and transferable U.S. government issued Secret U.S. government issued security clearance is required prior to start date with the ability to obtain a higher clearance level after start
Experience in troubleshooting and repair of SATCOM systems including two (2) years' combined experience on Advanced Extremely High Frequency (AEHF) SATCOM systems
Experience reading and interpreting procedures, work instructions, schematics, diagrams, and assembly instructions
Experience using hand and power tools and electrical/electronic test equipment
Experience working in a military environment
Preferred
Prefer a local candidate
Experience working with the Family of Advanced Beyond Line-of-Sight Terminals (FAB-T), or Global Aircrew Strategic Network Terminal (GASN-T)
Active duty or reserve military experience is desirable but not required
Experience working in the field, independently as a Field Service Engineer or representative a plus
Experience with MS Office products including Excel, Word, Access, Power Point, and Visio
A Bachelor's Degree in a Technical Field and 2 years relevant experience OR an Associate's degree and 6 years of relevant experience OR at least 10 years relevant experience with no degree. Relevant experience includes military experience on similar complex SATCOM equipment
Excellent written and oral skills
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Company
RTX
RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.2MKey Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M
Leadership Team
Daniel Conroy
Chief Technology Officer - Digital
Kevin DaSilva
Corporate Vice President & Treasurer
Recent News
bloomberglaw.com
2026-01-22
Business Insider
2026-01-09
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