Sharp Management Corporation · 1 hour ago
Community Manager
Valdosta, GA
Full-time
Onsite
Mid, Senior Level
2+ years expSharp Management Corporation is seeking a Community Manager to oversee the daily operations of their property. The role involves leading a team, maintaining positive relationships with residents and vendors, and ensuring compliance with property management standards.
Property ManagementReal EstateResidential
Hiring Manager
Jessica Stark
Responsibilities
Represent our company and the property we manage with a positive attitude, willingness to help residents, staff and eagerness to learn and do your best every day while presenting yourself in a professional manner at all times
Maintain a positive attitude at all times, have the ability to create and have fun while accomplishing the goals of the team, have the desire and ability to motivate self and a team of professionals and grow them into leaders, have strong oral and written communication skills, and have years of experience in providing exceptional customer service
Reports to Regional Manager
Leads/supervises all on site personnel
Establishes and maintains relationships with colleagues in other departments within the company
Develops and maintains relationships with suppliers, vendors, contractors, and all others serving the community and Company
Maintains a positive relationship with local officials
Ensure grounds are policed daily to maintain a superior curb appeal
Ensure that all show units are inspected daily
Enforce resident screening guidelines and ensure compliance with such from all applicants
Manage social networking websites
Identify appropriate advertising resources and recommend such sources to Regional Manager
Create and implement a marketing plan, review the plan for relevance regularly, change plan as soon as it becomes necessary
Manage and update routinely a preferred employer program
Complete monthly marketing survey
Ensure compliance with all fair housing laws when conducting leasing transactions
Review and approve all applicant files prior to move in for compliance with policies
Enact and enforce lease renewal policy
Create effective resident retention programs designed to reduce resident turnover
Establish community outreach program
Provide for resident services including the follow up on 100% of resident maintenance service requests, responding to resident complaints, concerns, etc., planning of resident activities, and providing for exceptional resident communication
Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
Present a professional and clean appearance in the office at all times
Responsible for assisting with employee selection when hiring, employee training, employee evaluations, employee termination, and implementation of all other employment decisions for employees with a direct report in accordance with human resource policies and procedures and guidance from supervisor all in accordance with the law
Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
Approve and submit weekly time sheets inclusive of overtime logs
Motivate team
Manage contractors that have been engaged for services
Ensure observance of safety regulations
Conduct weekly meetings with all members of staff to ensure goals are met and staff unity is achieved
Charge and collect rents and other fees in accordance with lease agreements
Follow procedures outlined in lease agreement for late rent collections and work with landlord and tenant attorney to process evictions timely
Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
Recommend changes to rents and fees in accordance with market changes
Review and analyze monthly financial statements
Purchase in accordance with budgetary guidelines with approval for exceptions made by Regional Manager
Assist in the preparation and development of annual property management operating budget
Review and approve all property purchases recommended by team members
Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
Examine all contracts for goods and services. Authorize contracts in accordance with company policies and procedures and in accordance with budgetary guidelines
Review capital expenditure needs and brings to the attention of the Regional Manager for additional direction
Participate in and engage team in company safety program
Ensure compliance with all safety rules and regulations
Provide quality judgment to reduce legal, liability, physical, and safety risks. Contact Regional Manager immediately regarding any potential liability or loss concerns
Investigate, prepare, and report in accordance with Company policy on all accidents, claims, and emergency situations
Must wear career apparel based on defined company standards
Qualification
Required
Bachelor's degree strongly preferred
Minimum of 2 years conventional/market rate property management on site experience, preferably starting as a leasing or marketing specialist with promotions to assistant manager and/or community manager
Management experience must include the management of a team of employees consisting of leasing and marketing specialists and maintenance personnel
Management experience must have been with a professional property management company respected as such in the industry
Awareness of local laws
A dynamic leader with strong supervisory skills/personnel management
Effective communicator, trainer and motivator
Self-motivated and independent thinker while maintaining strong and loyal team relationships
Strong business, marketing, and property management sense
Ability to process problems and recommend sound solutions to such problems
Calm and intelligent crisis manager with developed conflict management skills
Flexibility is essential
Financial and asset manager
Ability to follow and enforce policies and procedures
Energetic and fun to work with
Commit to ongoing professional development and career growth
Experience with Yardi Property software
Proficient in Microsoft Word, Excel, and Outlook
Ensure grounds are policed daily to maintain a superior curb appeal
Ensure that all show units are inspected daily
Enforce resident screening guidelines and ensure compliance with such from all applicants
Manage social networking websites
Identify appropriate advertising resources and recommend such sources to Regional Manager
Create and implement a marketing plan, review the plan for relevance regularly, change plan as soon as it becomes necessary
Manage and update routinely a preferred employer program
Complete monthly marketing survey
Ensure compliance with all fair housing laws when conducting leasing transactions
Review and approve all applicant files prior to move in for compliance with policies
Enact and enforce lease renewal policy
Create effective resident retention programs designed to reduce resident turnover
Establish community outreach program
Provide for resident services including the follow up on 100% of resident maintenance service requests, responding to resident complaints, concerns, etc., planning of resident activities, and providing for exceptional resident communication
Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
Present a professional and clean appearance in the office at all times
Responsible for assisting with employee selection when hiring, employee training, employee evaluations, employee termination, and implementation of all other employment decisions for employees with a direct report in accordance with human resource policies and procedures and guidance from supervisor all in accordance with the law
Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
Approve and submit weekly time sheets inclusive of overtime logs
Motivate team
Manage contractors that have been engaged for services
Ensure observance of safety regulations
Conduct weekly meetings with all members of staff to ensure goals are met and staff unity is achieved
Charge and collect rents and other fees in accordance with lease agreements
Follow procedures outlined in lease agreement for late rent collections and work with landlord and tenant attorney to process evictions timely
Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
Recommend changes to rents and fees in accordance with market changes
Review and analyze monthly financial statements
Purchase in accordance with budgetary guidelines with approval for exceptions made by Regional Manager
Assist in the preparation and development of annual property management operating budget
Review and approve all property purchases recommended by team members
Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
Examine all contracts for goods and services. Authorize contracts in accordance with company policies and procedures and in accordance with budgetary guidelines
Review capital expenditure needs and brings to the attention of the Regional Manager for additional direction
Participate in and engage team in company safety program
Ensure compliance with all safety rules and regulations
Provide quality judgment to reduce legal, liability, physical, and safety risks. Contact Regional Manager immediately regarding any potential liability or loss concerns
Investigate, prepare, and report in accordance with Company policy on all accidents, claims, and emergency situations
Must wear career apparel based on defined company standards
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Sharp Management Corporation
Sharp Management Corp.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase