IT Support Technician Tier 1 jobs in United States
info-icon
This job has closed.
company-logo

VC5 Consulting · 6 days ago

IT Support Technician Tier 1

positionTyler, TX
timeContract
remoteOnsite
seniorityNew Grad, Entry Level

VC5 Consulting is seeking an IT Support Technician Tier 1 to join their dynamic team. The role involves providing top-tier technical support and enhancing user satisfaction through efficient management of user accounts and technical support tickets.

ConsultingRecruitingStaffing Agency
check
Growth Opportunities

Responsibilities

Manage user accounts and setups efficiently to ensure smooth onboarding of new devices
Provide timely resolutions to day-to-day technical support tickets while documenting the process
Collaborate closely with Tier 2 technicians to streamline support processes and improve overall service quality

Qualification

Office 365 administrationIntune supportTroubleshooting skillsPunctualityReliability

Required

Experience with Office 365 administration and Intune support
Demonstrated reliability and punctuality in previous technical support roles
Strong troubleshooting skills and the ability to work under pressure

Company

VC5 Consulting

twittertwittertwitter
company-logo
VC5 Consulting provides recruiting and consulting services.
dateFounded in 2012
location
Houston, Texas, USA
people-size51-200 employees
web-link
https://vc5consulting.com

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Chris Muras
Managing Partner
linkedin
leader-logo
Meg Steward
Partner
linkedin
Company data provided by crunchbase