BRMi · 22 hours ago
Application Administrator
DMS, Inc., a BRMi company, is a progressive information and management sciences company dedicated to serving clients in the biomedical research, public health, and small business sectors. The Application Administrator is responsible for installing, maintaining, patching, configuring, and managing software systems, ensuring stability and availability while collaborating with various technical teams.
ConsultingInformation ServicesProfessional ServicesSoftware
Responsibilities
Interface with vendors, clients, and internal IT teams for application installation, configuration, maintenance, and support
Perform application installations, regularly scheduled patching, and troubleshooting to resolve incident tickets for assigned systems
Maintain assigned servers and installed applications to ensure system stability and availability
Collaborate with security, systems, network, DBA, and other technical teams to ensure proper integration of environments
Lead and participate in efforts to develop and implement standard processes for application and system monitoring
Create and maintain technical documentation including system architecture, application infrastructure, and operational procedures
Follow change control and testing processes for modifications to applications
Lead and participate in efforts to implement application updates to include upgrades, patches, and new releases
Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services to ensure systems will operate correctly in current and future environments
Manage administrator and service accounts (create, change, and delete) and permissions and access rights in accordance with best practices regarding privacy and security
Review security vulnerability reports for assigned servers and applications. Remediate vulnerabilities by patching and updating system configuration
Other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Management Information Systems, or IT related field
Minimum of three (3) years of similar work experience
Experience using Office 365, Microsoft Teams, Active Directory (AD), Linux OS, and Windows Server
Experience using VMWare products for remote management of servers, Putty, sFTP, Relational Databases, and Web Servers such as Apache and/or IIS
Understanding and experience working with network components such as Firewalls and VLANs
Knowledge of Agile tools such as Azure DevOps Boards, Atlassian Jira, Atlassian Confluence, and ticket management systems such as ServiceNow
Knowledge of SAML, MFA, and authentication mechanisms implemented by software applications
Understanding of Software Development Lifecycle (SDLC) concepts
Systems administrator experience
IT support experience
Experience administrating systems and accounts according to IT security guidelines
Ability to perform diagnostic testing and in-depth troubleshooting
Excellent communication skills (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
Able to work independently with minimal guidance and as part of a team
Demonstrates ability to take the initiative on developing creative and innovative methods to achieve program goals
Able to complete assignments with attention to detail and a high degree of accuracy
Performs effectively in environments with frequent workload changes and competing demands
Ability to work outside of normal business hours for production system support a couple times per month
Ability to obtain and maintain a Public Trust
Preferred
Preference will be given to candidates local to the Frederick, MD or DC Metro Area
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Employer-Paid Short-Term and Long-Term Disability Insurance
401(k) Plan with eligibility on the first of the month following start date
Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
Educational Assistance