Technical Support Specialist jobs in United States
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TEKsystems · 9 hours ago

Technical Support Specialist

TEKsystems is a leading provider of business and technology services. They are seeking a Technical Support Specialist to troubleshoot POS devices, provide exceptional customer support, and assist with implementations and installations.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot terminals/firmware/software for POS devices; resolve issues via phone/email/video
Document cases in CRM/ticketing; meet SLAs and provide exceptional customer support
Assist with implementations/installations; coordinate with internal teams and POS/VAR partners

Qualification

Technical troubleshootingPayments/POSCustomer serviceCRM/ticketingBilingualMicrosoft Office

Required

1+ year customer service
1+ year technical troubleshooting; Microsoft Office; CRM/ticketing; payments/POS

Preferred

Bilingual preferred

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase