CMap · 2 hours ago
Senior Consultant
Orlando
Full-time
Hybrid
Senior LevelCMap is a company focused on helping project-based businesses thrive through powerful software solutions. The Senior Consultant will guide clients through the onboarding process, manage key interactions, and ensure successful adoption of CMap, while also supporting consultancy projects and coaching junior team members.
AccountingEnterprise Resource Planning (ERP)Software
Responsibilities
Leading the successful delivery of a portfolio of Onboarding Projects and value-add Consultancy engagements
Leading the successful management of a portfolio of the largest CMap clients
Managing key interactions with clients, including leading key meetings and training sessions
Managing relationships with key stakeholders that are challenging, constructive and professional, aiding the success of Onboarding, Consulting Projects and Live Client Management
Responding to client’s questions, issues, and concerns as they implement CMap in a concise and clear manner, demonstrating excellent problem-solving skills to navigate clients’ scenarios
Challenging clients on their way of working to ensure maximize gain from the CMap platform
Managing and maintaining the suite of supporting client documentation that has been prepared to help clients implement CMap effectively, including ensuring that documents accurately reflect any product developments that are released
Using Excel and our in-house Data Import Tool to help clients pull together existing data and import it into CMap, including reviewing data imported to confirm its completeness and accuracy
Supporting differing levels of stakeholders from a change management perspective to ensure successful adoption of CMap across the clients’ business processes
Helping clients to design, document and implement strong business processes around CMap
Building reports and dashboards for clients using CMap’s in-built BI tools
Driving innovation and continuous improvement to the onboarding process
Effective line management to maintain productivity, motivation and a positive working environment
Setting and monitoring individual goals and managing performance to support career and personal development for individuals
Providing guidance, training and support to other members of the consulting team
Qualification
Required
Experience of providing professional services to clients, working in a consulting or project management role, managing a portfolio of concurrent engagements
A proven track record of supporting business change projects in large, complex organisations
Successful track record of managing and delivering multiple complex client engagements to a strict timeframe
Ability to take ownership to deliver engagements successfully, managing client expectations, with minimal senior oversight
Able to demonstrate good analytical thinking, along with strong data manipulation skills including Excel skills
Experience of building and maintaining long-term client relationships
Strong internal and external stakeholder management and influencing skills
Strong written communication skills, able to author client facing document and written communications with minimal oversight
Experience of leading meetings and delivering services to senior client stakeholders
Capable of driving significant change and the ability to challenge the status quo, providing innovative ideas and critique to conventional attitudes, and thinking
Experience of managing or coaching colleagues to support their career and personal development
Company
CMap
CMAP is an accounting ERP software that provides project delivery and project profitability.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageRecent News
2024-11-08
Company data provided by crunchbase