First American · 2 hours ago
Product Manager II-GIS Data Products (Hybrid/Remote)
USA, Washington, Remote
Full-time
Hybrid
Mid Level
$112K/yr - $150K/yr
3+ years expFirst American is a national provider of property-centric information and analytics solutions. The Product Manager II for GIS Data Products will own the customer experience for GIS data products, translating customer needs into product requirements and ensuring cross-functional collaboration for successful delivery.
Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment
Responsibilities
Own the GIS data product experience end-to-end: value definition, requirements, delivery readiness, adoption, and continuous improvement
Translate customer insights into product decisions, including layer portfolio strategy, attribute requirements, and usability improvements
Partner with Sales, Marketing, Data, and customers to identify opportunities, validate needs, and inform roadmap priorities
Develop and maintain product artifacts including layer specifications, field definitions, release notes, and customer-facing documentation
Use industry standard software to validate Data-provided class files and create customer-ready GIS layers (views, symbology, filters, field sets, aliases, and naming conventions)
Package layers to satisfy distinct customer needs (e.g., appraisal, underwriting, investment screening, or government workflows) and maintain a versioned catalog
Establish usability standards for layers (metadata completeness, consistent schema, consumer-friendly naming) to support internal and external adoption
Expected time allocation: approximately 20% hands-on layer work
Partner with the Data team to define required attributes, data definitions, and quality thresholds based on validated customer needs; co-own publish-ready acceptance criteria
Coordinate with the platform/publishing owner to ensure layers and services are published, shared, and governed appropriately for consumption via open-sourced GIS tools, open standards -based interfaces and Esri Enterprise environment
Drive prioritization and sequencing of enhancements based on customer feedback, business value, and feasibility constraints
Define and execute release readiness checklists, including functional validation and basic data quality verification
Develop and maintain enablement assets: demo layers, capability summaries, customer workflow narratives, and one-page product briefs for each layer
Support Sales in structuring customer trials and success criteria; participate in customer sessions to accelerate iteration and adoption
Partner with Sales on feedback loops and win/loss learnings; translate insights into prioritized product improvements
Define product quality expectations (completeness thresholds for key fields, refresh expectations, and usability standards) and partner with Data/Platform to implement validation checks and reporting
Establish and communicate a predictable release/refresh rhythm for customer-facing layers
Identify and drive resolution of issues impacting customer experience (performance, usability, data quality, documentation)
Qualification
Required
3+ years of product management experience (or equivalent product ownership experience) delivering customer-facing products in a cross-functional environment
Hands-on proficiency with ArcGIS Pro, including creating layers, configuring attributes/symbology, and packaging map-ready deliverables for customer use
Demonstrated ability to translate customer needs into clear product requirements and deliver measurable outcomes
Comfort working with data teams on schema/fields/joins at the requirements level (not expected to be the data engineer but must specify what is needed)
Strong stakeholder management and ability to drive execution across Product, Data, Platform/Engineering, and Sales
Preferred
Experience delivering data products, GIS products, or analytics products
Understanding of parcel/land data concepts and common GIS customer workflows
Familiarity with the Esri ecosystem (Feature Services, ArcGIS Enterprise/Portal, ArcGIS Marketplace distribution)
Experience applying JTBD or outcome-driven methodologies in product discovery and prioritization
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
10001+ employees
H1B Sponsorship
First American has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (2)
2022 (1)
2021 (2)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$450M2024-09-23Post Ipo Debt· $450M
2010-06-01IPO
Leadership Team
Kenneth D. DeGiorgio
Chief Executive Officer
Jody Mulkey
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase