Gilchrist · 2 hours ago
Applications Coordinator Analyst EPIC II
South Chapman Building
Full-time
Onsite
Entry, Mid Level
$75K/yr - $127K/yr
1+ years expGilchrist is part of the Greater Baltimore Medical Center and is seeking an Applications Coordinator Analyst EPIC II to serve as a bridge between end user operations and the Epic team. The role involves achieving in-depth knowledge of software, analyzing business operations, testing software, and coordinating training materials for users of the Epic system.
Assisted LivingElder CareElderlyHealth CareHome ServicesNon Profit
Responsibilities
Lead meetings, prioritizes tasks, resolve conflicts, maintain issues lists, and manage a project plan
Probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
Maintain regular communication with Epic representatives; initiates Sherlocks when needed; documents appropriately in Nova Notes
Work with Epic representative(s) and the organization’s business community and end-users to ensure the system meets the organization’s business needs
Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
Recommends efficiencies and/or functional improvements available to support the patient care and operational needs
Analyze business operations as they relate to build decisions
Prioritize and implement requested changes to the system
Analyze new functionality for impact and escalates potential negative impacts appropriately
Review and test software and coordinate updates with each new release
Identifies opportunities for potential system enhancements and presents to key stakeholders
Ensure that data coming across an interface into an Epic application meets the business need
Develop and document project team procedures for implementing system changes and other tasks. May act as a migration or testing lead
Implement changes by adhering to the change management polies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solutions
Works in direct support of team initiatives
Works with report writers to develop and monitor organizational data needs
Takes on on-call support as application support as assigned per IT on-call support schedule
Qualification
Required
Baccalaureate degree or health related field with educational courses preferred
One-year operational experience in a clinical or healthcare business operations setting or one year experience in Information Technology
One-year Epic analyst experience
Moderate understanding of the workflows in clinical or healthcare business operations
Excellent written and verbal communication skills
Excellent use of Microsoft Office applications – Word, Excel, PowerPoint, OneNote, etc
Strong organizational skills for managing multiple priorities
Displays strong organizational skills by leading effective meetings and through decision/project tracking
Demonstrates intermediate knowledge of computer systems, applications, and interfaces
Demonstrates ability to gather the appropriate data, devise, and design system to meet complex solutions to user needs with limited TS support
Demonstrates ability to devise moderately complex benchmarking metrics to assess system performance
Demonstrates understanding of the clinical and business operations functions
Provide application expertise to facilitate discussions and decisions
Demonstrates moderate degree of analytical skill
Provide Tier 1 - 3 support to end users
Escalate issues and risks to project leadership, along with the ability to identify research, steps taken before asking for guidance
Required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role
Preferred
Experience with implementing clinical and/or healthcare business information systems in a large-scale and complex healthcare organization
Epic certification in the module(s) being represented
Knowledge of the current healthcare environment required
Experience in developing business and/or clinical workflows related to the assigned application module
Company
Gilchrist
Gilchrist is a firm that provides care and support well in advance of hospice care.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jessica Gabbard, MSN, MBA-MHA, CHPN
Chief Clinical Officer
Robin Stocksdale
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