Custom Sign Source · 2 months ago
Sales Support Specialist
Landing, NJ 07850
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrCustom Sign Source is a company that provides a wide array of signage to local and national clients. They are seeking a Sales Support Specialist to be the initial point of contact for customers, manage customer set-up processes, and support field sales and design staff.
Digital SignageManufacturingRetailSales
Responsibilities
Answer incoming phone calls and walk-in prospects
Gather customer information and request additional information
Monitor e-mail account for on-line 'requests for estimates' and 'contact me' requests
Take Credit Card information for deposit or final payment
Make follow-up calls and email communications to clients
Complete basic/simple estimates
Contact vendors to get cost information
Source hard-to-find materials, parts, and components for use in building estimates
Work with the sales team to begin the estimating process: Work with the design team to gather information for the quoting process where possible
Qualification
Required
Experience in a customer-facing role is required
Proficiency in Microsoft Office suite
Must be proficient in using PC-based browsers and PC-based computer programs
Ability to learn new software such as Adobe Illustrator for sizing projects for estimating
Must be able to perform basic mathematical calculations correctly
Must have a valid driver's license and be able to provide their own transportation to/from work
Must at a minimum have a high school degree, an associate degree is a plus
Must be fluent in English and be able to communicate clearly with customers and co-workers
Must have legible handwriting skills
Preferred
Experience in a sign or printing business is not required but considered a plus for this role
Benefits
Bonus based on performance
Health insurance
Paid time off
Vision insurance
Company
Custom Sign Source
Custom Sign Source provides interior and exterior signs for commercial, residential, retail, and construction needs.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase