Turning Point Community Programs · 3 hours ago
Office Manager
Santa Rosa, CA
Full-time
Onsite
Mid Level
$31/hr - $32.90/hrTurning Point Community Programs is seeking an Office Manager for their Transitional Support Services program in Santa Rosa. The role involves overseeing daily administrative operations, providing support to leadership, and ensuring excellent customer service for stakeholders.
Health CareMedicalMental HealthNon Profit
Responsibilities
Provides supervision for all administrative activities at the assigned program including but not limited to: oversight of all reception activities; management of all conference room and meeting space calendars; inventory control and office supply ordering; training staff in use of office systems, equipment, computer applications; troubleshooting computer and network issues in the program and setting up ticket with IT department for repair if unable to resolve the issue
Serves as key liaison between Regional Director and Program Director and key internal and external partners, clients, institutions and other stakeholders, providing excellent customer service
Oversees preparation, review and dissemination of a variety reports for submission both within the program and to the county and other entities
Prepares and reviews documents for and on behalf of the Regional Director and Program Director as assigned
Drafts and manages correspondence and files for Program Leadership
Keeps minutes for meetings as requested; transcribes minutes from recorded meetings and provides timely dissemination to stakeholders
Conducts research for leadership and may make recommendations for action
Serves as member of leadership team and leadership committees on special assignments
Responsible for meticulous calendar management, including planning meetings, coordinating recurring check-ins and communicating with multiple parties to schedule events
Maintains complex filing systems and databases and directly or through delegation, develops logical, clear electronic filing systems and maintains documentation for easy retrieval by program leadership
Provides individual mentoring to Office Managers from other programs and assists them with the development of appropriate systems and guidelines to support the efficient functioning of other programs
Provides written documentation of mentoring support provided to both the individual being mentored and his/her direct supervisor
Adheres to and upholds the policies and procedures of Turning Point Community Programs, including maintenance of any guideline and/or procedural information
Attends all staff meetings unless approval for non-attendance is secured by the Regional Director
Qualification
Required
Experience in overseeing daily administrative operations
Ability to provide administrative support to senior management
Experience in mentoring and training staff
Excellent customer service skills for internal and external stakeholders
Ability to manage reception activities and office supply ordering
Experience in training staff in office systems and computer applications
Ability to troubleshoot computer and network issues
Experience in preparing, reviewing, and disseminating reports
Ability to draft and manage correspondence and files
Experience in keeping minutes for meetings and transcribing them
Ability to conduct research and make recommendations
Experience in calendar management and event scheduling
Ability to maintain complex filing systems and databases
Experience in providing mentoring support to other Office Managers
Ability to adhere to and uphold organizational policies and procedures
Availability to attend all staff meetings
Company
Turning Point Community Programs
Turning Point Community Programs is a non-profit organization that offers mental health care services.
Founded in 1976
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Deborah Starkey, MBA
Chief Financial Officer
Company data provided by crunchbase