Kinder Morgan, Inc. · 10 hours ago
IT Desktop Engineering Technician
HOUSTON, TX, 77002, USA
Full-time
Hybrid
Mid Level
3+ years expKinder Morgan, Inc. is seeking an IT Desktop Engineering Technician to support their employees by ensuring a secure and productive desktop environment. The role involves designing, deploying, and supporting desktop solutions while collaborating with cross-functional teams to enhance user experience and operational efficiency.
EnergyNatural ResourcesOil and Gas
Responsibilities
Personal safety, the safety of employees, the general public, the environment, and company assets is a primary responsibility
Understanding and practicing the Kinder Morgan Core Principals
Design, configure, and maintain desktop operation systems, applications and endpoint tools
Manage and maintain Windows system images
Manage Intune Windows AutoPilot configuration
Work with Intune MDM for phones and tablets
Provide telephone support for problem resolution relating to both technology and software applications
Apply problem solving skills and break down complex problems into solvable segments
Speak clearly, both in person and by telephone, using a high level of verbal skills, and careful listening
Write effectively, and understand verbal and written communications, including but not limited to email
Work within a ticketing system to document the resolution of reported IT issues
May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems
Simulates or recreates user problems to resolve operating difficulties
Provide user training and support for developed applications
Assist with integration of data where appropriate into KM systems
Monitor effectiveness of overall office automation and user knowledge to increase efficiency and productivity of staff and management
Additional duties/responsibilities as assigned by supervisor
Qualification
Required
Associates Degree in Information Technology or equivalent experience in an IT support role
3 - 5 Years of experience in IT support
Proficiency in Windows Desktop/Server OS
Proficiency in Microsoft Office Suite
Proficiency in Microsoft Teams
Proficiency in Microsoft Intune
Proficiency in Windows PXE Imaging
Proficiency in Azure/M365
Proficiency in Citrix Receiver/Workspace
Proficiency in Dell PC equipment
Proficiency in Multi-Factor Authentication systems
Proficiency in Active Directory
Proficiency in DHCP/DNS
Understanding of Routing and Switching
Understanding of LAN/WAN technologies
Understanding of Data Security principles
Strong customer service attitude and desire to assist others
Proven organizational, administrative, interpersonal and communication skills
Excellent problem-solving skills with strong attention to detail
Ability to clear a drug screen and complete a background check, including credit report (as applicable to the position)
Benefits
Health care benefits including medical, prescription drug, dental , and vision coverage
Flexible and Health Spending Accounts
Life and Accidental Death and Disability insurance
Supplemental Life and Accidental Death and Disability insurance for employee and dependents
Retirement benefits including a 401(k) with employer and employee contributions and a company-funded pension plan
Paid time off
Paid holidays
A flexible work schedule
Many voluntary benefit plans
Company
Kinder Morgan, Inc.
Kinder Morgan is one of the largest energy infrastructure companies in North America.
Founded in 2000Chicago, Illinois, USA
10001+ employees
H1B Sponsorship
Kinder Morgan, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (4)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$830MKey Investors
ArcLight Capital
2025-03-21Acquired
2023-06-15Secondary Market
2021-02-22Secondary Market· $830M
Leadership Team
David Michels
Vice President and Chief Financial Officer
Kenneth Grubb
Chief Operating Officer, Gas Pipelines
Recent News
2023-11-08
2023-11-04
Company data provided by crunchbase