TRANZACT · 15 hours ago
Sales Director
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
$120K/yr - $200K/yr
5+ years expTRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. The Sales Director will oversee the daily operations of the call center, lead employees, and ensure optimal team performance while maintaining high standards of integrity and professionalism.
AdvertisingDirect SalesInsurance
Hiring Manager
Christine Martin
Responsibilities
Lead all employees of the sales centers, including performance managers and team leads, and partner with other functions, including Sales Operations, Human Resources and Facilities, to ensure optimal team performance while upholding the highest standards of integrity and professionalism
Provide strategic direction for the sales center, aligning operations with organizational objectives and values
Analyze sales center metrics, KPIs, and performance data to identify areas for improvement and implement strategies to enhance operational effectiveness and overall results
Responsible for monitoring all call center technologies
Serve as a representative of the site on internal and external project workgroups and stakeholder meetings
Demonstrate model leadership behavior and communicate with professionalism
Stay abreast of industry trends, best practices, and technological advancements in call center management and the healthcare industry
Qualification
Required
Minimum of 5 years of experience in a leadership role within a sales center environment
Strong understanding of Medicare and Medicaid regulations
Demonstrated integrity and strong people leadership skills, with the ability to motivate, develop, and manage teams while fostering a culture of trust, respect, and accountability
Proven track record of success in improving sales center efficiency, performance, and customer satisfaction
Experience in managing multidisciplinary teams and collaborating with professionals with a variety of skills and backgrounds
Demonstrated problem solving ability with experience providing business insights and recommendations
Strong written and verbal communication skills with the ability to effectively present information publicly
Ability to trouble-shoot problem areas and recommend and develop effective system and process improvements
Solid financial acumen and budget management experience
Strong analytical and conflict resolution skills
Ability to work effectively under pressure and meet deadlines
Preferred
Knowledge of healthcare industry best practices is preferred
Bachelor's degree in business administration, Healthcare Administration, or related field preferred
Benefits
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Retirement Benefits: Savings Plan with annual nonelective company contribution
Company
TRANZACT
TRANZACT is a provider of sales and marketing services to insurance companies.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-10-01Acquired
Leadership Team
Mitchell Ginzburg
Chief Operating Officer
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