Customer Service Switchboard Operator jobs in United States
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Ascension · 16 hours ago

Customer Service Switchboard Operator

positionCarmel, IN, US
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Ascension is a leading non-profit, faith-based national health system providing rewarding careers in healthcare. The Customer Service Switchboard Operator will perform a variety of customer service functions, handle inquiries, maintain records, and provide education on equipment to customers.

CharityHealth CareHospitalNon Profit
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H1B Sponsor Likelynote

Responsibilities

Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs
Use systems for tracking, information gathering, or troubleshooting
Respond to inquiries and may refer customers to secondary sources
Maintain records as appropriate

Qualification

Customer serviceHealthcare experienceSwitchboard operationRecord maintenanceInformation tracking

Required

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Required professional licensure/certification can be used in lieu of education or experience, if applicable

Preferred

Previous healthcare customer service preferred
Switchboard operator experience preferred

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

Company

Ascension

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Glassdoor3.4
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Answering God's call to bring health, healing and hope to all.
dateFounded in 1999
location
St Louis, Missouri, USA
people-size10001+ employees
web-link
https://healthcare.ascension.org

H1B Sponsorship

Ascension has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (1)
2022 (3)

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-04-03Acquired

Leadership Team

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Eduardo Conrado
President and CEO
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Kramer Schmidt
Vice President, Consumer Product Dates Employed
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Company data provided by crunchbase