United Community · 15 hours ago
Business Process Analyst
United Community is seeking a Business Process Analyst to play a strategic and operational role in designing and optimizing software applications that support their business units. This position involves evaluating business needs, designing workflows, and managing vendor relationships to enhance system capabilities and efficiency.
Banking
Responsibilities
Evaluate business needs and align application capabilities with strategic goals
Design workflows and business processes to illustrate current and future states
Partner with stakeholders to define lifecycle processes that support the Bank’s strategy
Develop programmatic solutions for process improvements using RPA tools (e.g., Blue Prism, Nintex Foxtrot)
Oversee projects and implementations related to assigned applications, including conversions, testing, and training
Ensure compliance with information security requirements and industry best practices
Collaborate with IT teams to maintain a stable and scalable application infrastructure
Manage vendor relationships and participate in user groups to influence development efforts
Stay informed on industry trends and potential applications that could benefit the Bank
Qualification
Required
Bachelor's degree in Business, Information Technology, or related field
1–5 years of experience in IT, banking, or bank operations
Experience with banking core systems (e.g., Fiserv Premier) and application implementations/upgrades
Strong knowledge of deposit, loan, and general ledger accounting procedures
Proficiency in Microsoft Word, Excel, and PowerPoint
Experience in designing business processes, developing training/testing plans, and managing vendor relationships
Familiarity with RPA tools and ability to translate business needs into actionable technology solutions
Excellent project management, communication, and organizational skills
Ability to work effectively across all levels of the organization and adapt to changing priorities
Must be able to pass a background & credit check
This is a full-time, non-remote position
Preferred
DocuSign admin experience
Company
United Community
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve.