DHW Insurance Brokers · 8 hours ago
Personal Lines Account Manager
DHW Insurance Brokers is an insurance agency driven by Dedication, Heart, and Wisdom. They are seeking a Personal Lines Account Manager who will manage client service needs and build long-term relationships with clients.
BankingCommercial InsuranceInsurance
Responsibilities
Manage a book of personal lines clients (home, auto, umbrella, etc.)
Handle policy servicing including endorsements, renewals, certificates, and billing inquiries
Communicate with carriers to market, quote, and bind coverage
Provide clear, timely, and professional client support via phone and email
Identify coverage gaps and cross-sell opportunities in a consultative manner
Maintain accurate documentation and follow agency workflows
Collaborate closely with producers and internal team members
Qualification
Required
Active CA Property & Casualty insurance license (required)
5+ years of Personal Lines account management
Strong organizational and time-management skills
Excellent written and verbal communication
Comfort working independently in a remote environment
Client-first mindset with attention to detail
Preferred
Experience with AMS360 a plus
Benefits
Fully remote role with flexibility and trust
Supportive, close-knit team culture
Ownership over your work and client relationships
Competitive compensation based on experience
Opportunity to grow with a stable, independent agency