Modis · 9 hours ago
Application Production Support
Chicago, IL
Contract
Hybrid
Mid Level
$68/hr - $73/hrModis is seeking an Application Support Specialist for a 12-18 month contract position with a Fortune 500 banking client. The role involves supporting the Front office FICC Mortgages business and requires collaboration with various teams to manage application issues and ensure smooth operations.
ConsultingInformation TechnologyInternet
Responsibilities
Application support and problem diagnosis skills - ability to jump in and investigate issues, resolve problems, and communicate status
Manage user query mailbox effectively, understand the scope of teams work and ensure timely and appropriate response is provided for all user queries
Develop support tooling and automation using Python and Javascript
Respond to and resolve feed support issues for Autosys and Python based batches
Manage alerts and monitoring of critical trading system environments using ITRS
Incident management - provide timely and accurate user notifications as well as management escalations when needed
Documentation and knowledge management
Follow up and coordinate resolutions with various development teams
Assist with metrics reporting for Python based systems and Java applications
Coordinate and perform Business Continuity testing and related paperwork
Organize and run meetings independently for issue resolution
Identify scope for automation to reduce manual, repeating tasks
Qualification
Required
Application support and problem diagnosis skills - ability to jump in and investigate issues, resolve problems, and communicate status
Manage user query mailbox effectively, understand the scope of teams work and ensure timely and appropriate response is provided for all user queries
Develop support tooling and automation using Python and Javascript
Respond to and resolve feed support issues for Autosys and Python based batches
Manage alerts and monitoring of critical trading system environments using ITRS
Incident management - provide timely and accurate user notifications as well as management escalations when needed
Documentation and knowledge management
Follow up and coordinate resolutions with various development teams
Assist with metrics reporting for Python based systems and Java applications
Coordinate and perform Business Continuity testing and related paperwork
Organize and run meetings independently for issue resolution
Identify scope for automation to reduce manual, repeating tasks
Python, Quartz, Unix/Linux, SQL, shell scripting
knowledge of FI Derivatives Bonds, MTGE Loans, ITRS Geneos, Splunk, Ansible, Dynatrace, FIX Connectivity
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Modis
Modis is an Information Technology and Services company.
10001+ employees
H1B Sponsorship
Modis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (5)
Funding
Current Stage
Late StageLeadership Team
Steven Rudd
CFO Modis N. America
Recent News
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