Best Plumbing Supply · 23 hours ago
Credit Administrator
United States
Full-time
Remote
Entry Level
$22/hr - $24/hr
1+ years expHajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. They are seeking a Credit Administrator to handle all aspects of the credit and collections process for an assigned base of accounts while fostering strong relationships with both internal and external customers.
Consumer GoodsE-CommerceReal Estate
Responsibilities
Handle all aspects of the credit and collections process for an assigned base of accounts
Foster and cultivate strong relationships with both internal and external customers to support their needs and improve satisfaction
Prepare credit approval packages for submitted applications, annual review, job accounts and credit line increases
Understand and interpret credit bureau reports and business credit reports
Promptly respond to reference requests on existing customers
Assist in the credit analysis and credit approval process
Assist in collateral issues
Maintain precise and up-to-date credit and collection files to support compliance and operational efficiency
Keep detailed electronic notes for each customer interaction, ensuring comprehensive tracking of communication and follow-up actions
Participate in team-based initiatives within the Credit Department, fostering effective communication and cooperation to achieve shared goals
Review and approve credit lines and job accounts up to $10,000, assessing risk and creditworthiness as part of the decision-making process
Review over credit limit reports to begin analysis of customers requiring credit line increases
Communicate with Profit Center Managers to understand PC exposure in relation to increased customer activity
Conduct collection calls on overdue accounts to manage and reduce the aging portfolio effectively as needed
Reconcile customer statements/billings and provide invoice documents to customers as requested
Accurately process refunds of credit balances
Successfully complete required safety and compliance training programs as assigned
Perform other reasonably related duties as assigned by immediate supervisor and other management as required
Qualification
Required
1 or more years of experience in customer service
Possession of or working towards a Credit Business Associate (CBA) designation from the National Association of Credit Management (NACM)
Proficiency in Eclipse software
Strong accounting/mathematical ability and experience
Understanding of the credit laws utilized to collect Accounts Receivable i.e. lien laws, payment bonds, Miller Act, Little Miller Acts, promissory notes, letters of credit, joint checks
Results oriented; focused on attaining goals and objectives
Effective use of Microsoft Office software to communicate via email, to review reports and documents
Outstanding customer service and interpersonal communication skills
Strong written and verbal communication skills
High level of accuracy and attention to detail
Ability to handle sensitive information with confidentiality
Ability to build and maintain a positive working relationship with customers, vendors, and co-workers
Ability to research, analyze data, and solve problems
Excellent organizational skills and ability to prioritize work projects and multi-task
Read, write, speak, and understand English
Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals
Preferred
Wholesale distribution experience
Benefits
Medical, dental, vision, and prescription coverage
Accident and Hospital Indemnity coverage
Life insurance and Long Term Disability
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Paid pregnancy and parental leave
Paid day of community service
401(k)
Retirement cash account with company contributions
Targeted training programs focused on your personal and professional growth
Company wellness program
Employee discounts
College tuition benefits
Company
Best Plumbing Supply
Best Plumbing Supply is a retail company specializing in decorative plumbing and hardware products.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase