Credence · 17 hours ago
ServiceNow Architect
Tysons Corner, VA
Full-time
Hybrid
Senior Level
$175K/yr - $200K/yr
5+ years expCredence is a company focused on providing innovative AI, cloud, cyber, and modernization solutions for agencies. They are seeking a ServiceNow Architect responsible for architecting, implementing, and maintaining solutions that leverage ServiceNow to migrate legacy applications.
GovTechInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive
Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, solution architects and developers
Provide presentation to senior stakeholders on the solution approaches and roadmaps
Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes
Requirements elicitation, design, development, testing, training, and implementation support
Managing the ServiceNow solution design, development, testing, and go-live support
Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
Working with project resources to define sustainment governance and processes as part of operational transition
Providing insight and expertise into the ServiceNow platform capabilities and roadmap
Working with technical subject matter experts (SMEs) to identify and refine data requirements
Provide guidance to convert requirements into design and migration steps
Working with customer SME's and senior leadership to ensure systems requirements are met
Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications
Fosters a customer-focused environment
Communicates effectively through presentations to a wide variety of audiences at all organizational levels
Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results
Displays and lives collaborative leadership by inviting varied perspectives to discussions
Good problem solver and out of the box thinker
Familiarity with systems integration utilizing web services and other web-based technologies
Experience as a Business Architect for development and implementation projects
Experience performing ServiceNow analysis, architecture, and application development or similar responsibility
Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc
Experience in performing and advising on change management
Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production
Proficient in JavaScript, HTML, CSS, XML
Qualification
Required
Must be a US citizen with the ability to obtain a successful DOD Secret clearance is required for consideration
Bachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required
Five (5) years total work experience
Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development
Good understanding of ServiceNow's architecture, data model, and core concepts
Knowledge of RESTful API design principles and the ability to create and consume REST APIs in ServiceNow
Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling
Good understanding of ACLs for API security
Proficient in JavaScript, HTML, CSS, XML
Experience performing ServiceNow analysis, architecture, and application development or similar responsibility
Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc
Experience in performing and advising on change management
Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production
Preferred
Experience with API platform such as MuleSoft is a plus
Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases
Basic knowledge of DevOps tools such as Jenkins and Ansible
Experience in agile and hybrid low-code application development using JIRA for user story task management
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Free Food & Snacks
Wellness Resources
Company
Credence
Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sid Chowdhary
Founder & Chief Executive Officer (CEO)
Recent News
Washington Technology
2025-03-27
Washington Business Journal
2025-02-07
Washington Business Journal
2025-02-04
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