Bristow Group · 19 hours ago
Director, IT Infrastructure and Operations
Houston, TX
Full-time
Onsite
Director/Executive
15+ years expBristow Group is a leading provider of aviation services. They are seeking a Director of IT Infrastructure and Operations who will be responsible for overseeing the company's IT infrastructure and support services, leading teams to ensure system performance, availability, and security, while driving innovation across various stakeholders.
AerospaceInformation ServicesService Industry
Responsibilities
Establish a product and services roadmap and lead initiatives to transform IT Infrastructure systems by identifying key areas for improvement and implementing strategic changes
Provide technical and operational oversight and leadership to the architecture, engineering, and support operations teams, in support of global standardization, system deployments and continuous improvements
Contribute to the management of a whole project management process and systems life cycle management for the implementation and operations of the infrastructure systems
Manage production releases while partnering with internal teams to ensure stakeholders are involved with testing, cutover, and hyper care activities
Manage the planning and deployment of infrastructure and cloud system integrations with company and third-party provider systems
Work with the business process owners to standardize the technology platform and support processes for regional and global IT systems
Develop proposals, statements of work, business requirements documents, resource planning and project plans
Drive process automation and effective management to replace manual operations and create efficiencies
Oversee the relationship with third-party onsite and offshore IT resources on infrastructure and service management activities, including product technical support, incident management, change management, and release management
Work directly with systems vendors and service providers to deliver new functionality and to ensure prompt resolution of any problems or emergencies
Act as point of escalation for on-call system support for critical issues as needed
Support the business stakeholders in management and definition of business requirements for systems include enhancements and new functions
Oversee and maintain IT security and compliance activities in support of compliance regulations, including (SOX, ISO, NIS, etc.)
Manage risks and issues proactively, including resources, costs, and systems, and recommend appropriate solutions
Define and enforce identity, network infrastructure, application, device, and data security standards, with layered defenses to achieve a zero-trust environment
Review and assist in the development and delivery of system and process training to user community through webinars, videos, knowledge base, and other employee engagement practices
Define and publish regular IT infrastructure operations metrics and KPIs
Other duties as assigned
Qualification
Required
Bachelor's Degree in a relevant technology, engineering, aviation/transportation, or computer science field or relevant experience
15+ years' of experience within Information Technology: supporting systems, people and processes
Experience leading, managing, and delivering projects, managing both external clients/stakeholders and internal leaders and project teams
Experience with managing and leading Projects and Project Management concepts (certification preferred)
Experience with the Solution Development Life Cycle (SDLC) process
Experience with IT Infrastructure Library (ITIL) framework, especially around Change & Release Management
Experience with Security and Risk Management, including but not limited to: SOX, ISO 27001 IT General Controls
Experience with IT organizational and business change management concepts
Ability to translate business requirements into technology requirements
Strong strategic vision with a hands-on approach to operational excellence
Excellent leadership and interpersonal skills, with the ability to influence at all organizational levels
Proven ability to manage budgets, drive cost savings, and achieve IT ROI
Microsoft Office Intermediate skills
Artificial Intelligence (GenAI) Toolsets: MS Copilot, ChatGPT, Claude, etc
Excellent Presentation Skills
Results-oriented and continuous improvement mindset
Strong verbal and written communication skills at all levels, including with leadership and management
Highly organized with the ability to organize own workload
Highly motivated with the skills and temperament to function effectively and efficiently in a Corporate environment
Exhibit a high level of integrity and confidentiality
Ability to keep a level head when working under pressure
Dedicated to promoting a positive image of the organization
Ability to work and manage remote teams
Proactive and enthusiastic, with a willingness to roll up your sleeves
Ability to travel to various operational locations as requested
Company
Bristow Group
Bristow Group is a provider of helicopter services to the worldwide offshore energy industry
1001-5000 employees
H1B Sponsorship
Bristow Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$746.25MKey Investors
NatWest Bank
2026-01-13Post Ipo Debt· $500M
2024-01-24Post Ipo Debt· $69.95M
2023-01-11Post Ipo Debt· $176.3M
Leadership Team
Alan Einisman
Chief Compliance Officer and Deputy General Counsel
Recent News
Business Wire
2026-01-22
2026-01-22
Company data provided by crunchbase