ASML · 3 hours ago
Customer Operations Senior Finance Team Lead (US)
Chandler, AZ
Full-time
Hybrid
Mid, Senior Level
3+ years expASML is a company focused on enabling growth and achieving business objectives through effective processes and systems. The Customer Operations Senior Finance Team Lead is responsible for overseeing accounts receivable, collections, and customer service operations, ensuring high-quality interactions and efficient processes.
CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware
Responsibilities
Oversee AR and collections activities to ensure timely cash application and reduction of overdue receivables
Monitor and drive key performance indicators (DSO, aging, overdue trends, bad debt)
Guide the team in resolving invoicing, accounting, tax, or credit issues impacting customer payments
Lead escalations and coordinate cross‑functionally with Service, Sales Control, Account Teams, and Customer Operations managers
Oversee service-related operational processes including service contract, spare parts & labor, Vendor Sales, and a customer portal tool
Bridge process gaps within Customer Operations and between multiple stakeholders
Ensure timely, accurate, and compliant service invoicing and documentation
Implement standardized procedures and internal controls across AR, collections, and customer service operations
Partner with global stakeholders on E2E Market-to-Cash and Quote-to-Cash improvements
Drive automation initiatives using SAP ECC and SAP S/4 HANA, dispute management tools, RPA, portals and macros
Identify and remove process bottlenecks; champion first-time-right execution
Ensure AR and customer service transactions comply with US GAAP, internal policies and local/global regulatory requirements
Support audits and documentation related to AR, collections and customer service transactions
Lead, develop, and coach a hybrid team (AR/Collections and CS)
Set performance expectations and ensure clarity in split responsibilities
Foster collaboration across Customer Operations stakeholders and the global ABS teams
Qualification
Required
Bachelor or master degree, preferably in operations, finance, or accounting
Minimum of 3 years relevant working experience in Global Enabling Services and/or Quote-to-Cash domain
Minimum of 3 years supervising or managing direct reports
Working knowledge of applicable laws and regulations and/or internal control framework
Experience with ERP SAP, Microsoft Office products
Affinity with new IT developments and process improvement (S4HANA, RPA, continuous monitoring, portals, etcetera)
Multi-disciplinary & multi-cultural understanding, values differences and is able to bridge between different departments and people
Strives for continuous improvement
Committed and flexible (going the extra mile)
Has a strong and enthusiastic personality with the ability to operate in a dynamic and international environment
Ability to plan and prioritize a variety of tasks
Proficient verbal and written, in English
Effective communication skills, proactiveness, sense of responsibility, customer oriented (both internal and external), stress-resistant
Values supporting team member growth
Preferred
LEAN training, including a yellow, green, orange or black belt preferred
Benefits
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.
Company
ASML
ASML is a manufacturer of chip-making equipment.
10001+ employees
H1B Sponsorship
ASML has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (460)
2024 (354)
2023 (538)
2022 (443)
2021 (196)
2020 (279)
Funding
Current Stage
Public CompanyTotal Funding
$526.46M2022-05-10Post Ipo Debt· $526.46M
1995-03-24IPO
Leadership Team
Christophe Fouquet
President and Chief Executive Officer
Marco Pieters
Chief Technology Officer
Recent News
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2026-01-22
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2026-01-20
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