Genesis10 · 22 hours ago
UX Researcher
Genesis10 is seeking a UX Researcher for a 12-month contract position with a client located in the Milwaukee, WI area. The UX Researcher will serve as a key advocate for users by partnering closely with product, design, and development teams to uncover user needs, pain points, and behaviors.
Information ServicesInformation Technology
Responsibilities
Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors
Understand stakeholder research needs and identify appropriate qualitative and quantitative research methodologies
Fully execute research projects from initial kickoff through fielding/interviewing to sharing findings as the primary researcher
Develop UX research artifacts including research proposals, moderator guides, and results summaries
Synthesize and communicate research findings clearly, efficiently, and elegantly to diverse stakeholders
Identify unmet research opportunities that add value and independently execute them
Recruit and maintain lists of targeted research participants from internal and external sources
Serve as a trusted source of user knowledge and insights across the organization
Challenge the status quo when addressing user needs and advocate for user-centered solutions
Qualification
Required
2 years of experience conducting formal UX or user research
Master's Degree or higher in Human-Computer Interaction (HCI), psychology, human factors, social sciences, or a related field
Practical knowledge of qualitative and quantitative research techniques, including contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys
Hands-on experience with UX research tools such as OptimalSort, UserZoom, UserTesting.com, or similar platforms
Experience using survey tools such as Qualtrics, SurveyMonkey, or equivalent
Strong passion for understanding and designing amazing experiences for human beings
Enthusiasm for ambiguity and uncertainty, with the ability to work independently and autonomously
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position
Able to work as a W2 employee of Genesis10 (no corp to corp)
Benefits
Access to hundreds of clients, many of whom have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home with Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (with more than 7 years of experience on average).
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available