Resideo · 1 month ago
Partner Success Sales Associate II
10640 Freeport Drive, Louisville, KY, 40258, US
Full-time
Onsite
Mid Level
$21.22/hr - $36.14/hr
3+ years expResideo is a global manufacturer and distributor of technology-driven solutions. They are seeking a proactive Partner Success Sales Associate II to serve as a key liaison between Outside Sales Representatives and partner accounts, focusing on customer satisfaction and sales growth.
Homeland SecuritySecurity
No H1B
Responsibilities
Serve as the primary support for Outside Sales Reps, addressing high-level customer inquiries and assisting in account management to maximize revenue & gross margin on assigned book of business
Prepare and manage quotes, proposals, and business reviews to support the sales process
Conduct customer research to identify opportunities for deeper engagement and account growth (eg cross sell, margin expansion, revenue growth)
Manage Salesforce data, including account updates, pipeline tracking, and reporting to support sales representatives
Resolve customer issues by coordinating with internal teams to ensure timely and effective resolution
Analyze sales data to identify trends, opportunities, and areas for improvement
Cultivate strong relationships with existing customers & suppliers to drive satisfaction, loyalty, and retention
Adapt day-to-day activities to meet the unique needs of customers
Partner closely with sales reps and other sales roles, including EB Sales Engineers and store counter sales teams, to deliver a seamless and high-quality customer experience
Facilitate effective handoffs and communication between teams to maintain account continuity and satisfaction
Assist with scheduling and coordinating partner meetings with outside sales representatives
Qualification
Required
3 or more years of experience in account management, sales support, or customer service, preferably in distribution or related industries
Familiarity with Salesforce or similar CRM platforms
Proficient in MS Office (Excel, Word, PowerPoint, Outlook)
Preferred
Technical sales in the Pro AV industry a plus
Experience working with a distributor-based sales model a plus
Exceptional organizational and multitasking abilities to manage diverse responsibilities
Strong analytical skills to interpret sales data and generate actionable insights
Excellent written and verbal communication skills for engaging with customers and internal teams
Customer-focused mindset with a commitment to delivering high levels of satisfaction
Collaborative team player who thrives in a dynamic, fast-paced environment
Detail-oriented and proactive in managing tasks and resolving issues
Benefits
Life and health insurance
Life assistance program
Accidental death and dismemberment insurance
Disability insurance
401k Plan
Vacation & holidays
Company
Resideo
At Resideo, we help you protect what matters most by creating technology and smart solutions that integrate seamlessly into your life.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$600MKey Investors
CD&R LLP
2024-07-09Post Ipo Debt· $600M
2024-06-14Post Ipo Equity
2018-10-29IPO
Leadership Team
Kevin Prush
Vice President, Finance & CFO, ADI Global Distribution
Scott Harkins
Sr. Vice President Global Sales
Recent News
2025-12-05
2025-12-03
2025-12-02
Company data provided by crunchbase