Chase · 2 hours ago
2026 User Experience Research Internship - Emerging Talent Summer Experience Program
1111 Polaris Pkwy, Columbus, OH, 43240, US
Internship
Onsite
Intern
Start in 2026 SummerJPMorgan Chase is one of the oldest financial institutions, and they are seeking a User Experience Research Intern for a 12-week, full-time program. The role involves collaborating with cross-functional UX teams to conduct research on employee-facing products, delivering insights to stakeholders, and participating in the design process.
BankingFinancial Services
No H1B
Responsibilities
Collaborate with a network of supportive colleagues from cross-functional UX teams including design, engineering, product, and business to understand the firm and client needs
Conduct UX research on employee-facing products and initiatives to drive strategic business solutions and design decisions
Construct and present research deliverables to deliver insights to stakeholders
Conduct interviews, contextual inquiry, evaluative research, survey design, etc
Qualification
Required
Currently working towards a Master's or PHD degree in Design, Human-Computer Interaction, Anthropology, Psychology, Social Science or other related discipline, with an expected graduation / conferral date in Spring/Summer 2026
Ability to commit to a 12 week full-time (40 hrs/week) internship
Expertise in qualitative research methods and frameworks, such as in-depth interviews, focus groups, journey mapping, card sorting, or usability studies
Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels or the organization
Excellent presentation, interpersonal, and analytical skills
Ability to work in a highly dynamic and collaborative environment
Drive and capacity to advocate on behalf of our users
A portfolio of work or case studies
Preferred
Prior experience working with product design teams including designers, engineers, product owners, etc
Quantitative expertise in survey, statistical analysis, data science
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Small Business Trends
2026-01-18
2026-01-13
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