Safeware, Inc. · 8 hours ago
Government Sales Account Manager
Hendersonville, TN
Full-time
Hybrid
Mid, Senior Level
5+ years expSafeware, Inc. is a safety products distributor and service provider seeking a Government Account Manager for their Inside Sales Team. The role involves managing sales leads, establishing customer relationships, and overseeing a portfolio of accounts in the SLED market.
CRMCyber SecurityInformation TechnologySecurity
No H1B
U.S. Citizen Only
Responsibilities
Contacts customers for all leads generated through internal or external sources. Leads may come through trade shows, web inquiries and responses to campaigns. Leads may also come from external sources such as Opus, Contract Leads and Pavilion
Leads that are for current customers will be transitioned to the proper account rep
Leads that are from unassigned, qualified accounts will be worked as new accounts for the Government Account Manager for that territory
The Government Account Manager manages identified sales accounts in the SLED market
The Government Account Manager works with accounts to support with responsive quoting, product information and/or sales related information/details
Work in the ERP system to enter quotes and orders for specified accounts
Ensure bids and/or quotes are submitted in a timely manner
Work in the CRM to manage leads and customer contacts
Identify, source, and assess customer product needs to achieve excellent customer satisfaction
Track and maintain orders with consistency and communicate updates with the customer to ensure the order is being processed and handled correctly
Work with Safeware’s Vendor Relations team to secure DORs, special pricing and other sales related communications to ensure timely discussions/updates
The Government Account Manager will perform other duties as assigned
Responsible for the account growth of identified accounts
Develop a sales plan and executes the plan to ensure sales objectives are successful
Learn products and works with vendors to ensure customer needs are met
Learn contract vehicles and work to ensure that sales are aligned with proper contracts, and that contracts are well understood by customers and vendors
Contact new and established customers to create opportunities
Maintain accurate and updated opportunities in CRM
Must be able to move demo equipment and trade show exhibits in and out of their vehicle
Must be able to clearly communicate in person and in writing to customers and other employees
Must be organized and able to retain and document and follow up customer information
Must pass a thorough background check and may require obtaining security credentials
Must understand and agree to the requirements of the handling of sensitive government security information
Qualification
Required
At least 5 years of prior inside sales role or similar position
Ability to work independently, but also with a team
Strong attention to detail and how details fit into the big picture
Strong Microsoft Office 365 skills to include Word, Excel & Outlook
Above-average communication skills; written, verbal, and listening
Speak, understand and write in English; bi-lingual in Spanish a plus
Ability to perform and prioritize multiple tasks efficiently in a fast-paced environment
Excellent time management skills
Self-motivated and work well independently for remote positions
Must pass a thorough background check and may require obtaining security credentials
Must understand and agree to the requirements of the handling of sensitive government security information
Preferred
Customer service experience in distribution is preferred
Company
Safeware, Inc.
WHAT SAFEWARE MEANS FOR YOUR BUSINESS Safeware, the national leader in public preparedness, has been providing public safety products to our nation’s heroes for over 40 years.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Daric Simons
Chief Executive Officer
Recent News
2025-07-01
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