State of Missouri · 6 days ago
Benefit Program Technician
Memphis, MO
Full-time
Onsite
Mid Level
4+ years expThe State of Missouri is seeking candidates for the Benefit Program Technician position within the Family Support Division, Child Support Office. This role involves assisting Missouri residents with their Child Support needs, guiding them through processes such as establishing paternity orders and managing payments, while providing excellent customer service.
AgricultureGovernmentInformation Technology
Responsibilities
Assess Child Support needs during phone calls and in-person interactions
Assist and guide clients through the process of establishing paternity orders and making/receiving child support payments
Answer phone calls with questions related to programs and resources
Take and distribute information as necessary
Scan and index information received
Enter information into computer-based systems as appropriate
Qualification
Required
At least 4 years of Customer Service experience or a Bachelor's Degree
Personable, compassionate, and have a non-judgmental attitude
Excellent customer service skills
Typing skills
Detail oriented
Benefits
Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage
Company
State of Missouri
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kevin Mccarthy
Chief Technology Officer
Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
Recent News
2025-08-22
Seattle TechFlash
2025-05-10
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