Room & Board · 4 hours ago
Customer Service Representative / Customer Support Associate
US-MN-Golden Valley
Full-time
Onsite
Mid, Senior Level
$53K/yr - $58K/yr
5+ years expRoom & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. They are seeking a Customer Service Associate to provide personalized support and ensure a seamless delivery experience for customers. The role involves coordinating customer pickups and deliveries while maintaining a welcoming atmosphere.
FurnitureHome DecorRetail
Responsibilities
Provide personalized, high-touch support to customers
Coordinate details associated with customer pick up and deliveries
Ensure a seamless delivery experience for customers
Build relationships and navigate customer concerns effectively
Utilize technology for routing, navigation, and order information
Work in partnership with retail and delivery team members
Qualification
Required
You bring a passion for serving the customer
You naturally build relationships and see tasks through
“Going the extra mile” is part of your DNA
You focus on providing the right solution
You believe in teamwork
You embrace technology
You have 5+ years of relevant experience
Benefits
Three weeks of paid vacation
A generous 401(k) match
Profit-sharing
Benefits that cover you from head to toe – physically, emotionally, and financially
Company
Room & Board
As a 100% employee-owned company, people inspire everything we do.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bruce Champeau
President & Chief Operating Officer
Erin Alexa Skinner
Human Resources Business Partner
Recent News
San Diego Union-Tribune
2025-10-17
Minneapolis / St. Paul Business Journal
2025-03-25
2025-01-08
Company data provided by crunchbase