Genesys · 3 hours ago
Partner Sales Account Director
United States
Full-time
Remote
Director/Executive
$133K/yr - $233K/yr
10+ years expGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They are seeking a Partner Sales Director to lead and grow their strategic partnership with Verizon Business, focusing on pipeline creation, deal acceleration, and revenue delivery.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Own the overall relationship strategy and executive alignment with Verizon Business
Define and execute joint business plans aligned to revenue, pipeline, and market expansion goals
Lead Quarterly Business Reviews (QBRs), executive briefings, and strategic planning sessions
Drive partner-sourced and partner-influenced pipeline from opportunity creation through close
Partner closely with Genesys enterprise account teams to accelerate deal velocity and win rates
Maintain accurate forecasting and deal inspection using a MEDDPICC-driven sales methodology
Serve as the central point of coordination across Sales, Solution Consulting, Product Marketing, Marketing, Operations, and Enablement
Ensure Verizon Business sellers are enabled on Genesys solutions, value proposition, sales motions, and tools
Align regional sales teams with Verizon Business through targeted demand generation and field engagement
Oversee deal-level communications, opportunity registration, and conflict resolution
Track and report on partner performance, activity, and KPIs
Hold partners accountable to agreed success metrics including revenue targets, enablement completion, and renewal timing
Act as a thought leader internally and externally, representing the Genesys–Verizon Business partnership
Support joint marketing initiatives, events, and sponsorships to drive market awareness and demand
Qualification
Required
10+ years of experience in enterprise sales and/or partner sales leadership
Proven success building and scaling strategic partner relationships with measurable revenue impact
Strong understanding of complex sales cycles, opportunity qualification, and forecast discipline
Ability to influence and operate effectively across all organizational levels
Exceptional organizational, communication, and time-management skills
Bachelor's degree or equivalent professional experience
Willingness to travel up to 40%
Preferred
Experience in CX, CCaaS, and/or AI-driven solutions strongly preferred
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2026-01-08
2025-12-30
2025-12-27
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