Circle of Care · 2 hours ago
Billing Accounts Receivable (AR) Specialist
Circle of Care is a dedicated organization focused on providing exceptional service in healthcare billing. The Billing AR Specialist will manage customer communications regarding invoices and payment status while ensuring compliance with industry standards.
Child CareHealth CareTherapeutics
Responsibilities
Responsible for contacting patient families regarding aging invoices, payment status, and insurance information when applicable
Prepare invoices for patient visits and procedures for assigned locations
Recognize issues that may arise when processing or performing all tasks assigned and report such issues to the manager
Perform an audit to ensure that all payments, or charges, are in balance or take the appropriate action
Appropriate action includes communication with the manager or controller
Use analytical skills to problem-solve when discrepancies occur
Able to answer basic Accounts Receivable process/billing questions posed by various internal/external parties in a timely and knowledgeable manner
Works cooperatively within Accounts Receivable to ensure that all tasks are completed and necessary coverage for all individuals is achieved as noted by the supervisory review
Exceeding this standard involves a willingness to help whenever needed without being asked and prioritizing one's own workload to accomplish this
Present a positive image through professional behavior and appearance
Ability to cope with daily changes in schedule and ensure that work is being processed in appropriate timeframes
Manages job-related pressures and stress in a professional and appropriate manner as observed by co-workers and manager
Qualification
Required
High School Diploma or GED required
Minimum of one year of experience in billing and collections, specifically with Medicaid and Commercial insurance plans
At least one year of experience in a customer service role
Proficiency in Microsoft Office products, including Outlook, Word, Excel, and Teams
Experience in data entry
Ability to maintain concentration for prolonged periods while working on detailed reports
Benefits
Comprehensive Health Coverage
401(k) Retirement Plan
Company-Sponsored Life Insurance
Short-Term Disability
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Generous Paid Time Off