State of South Dakota · 6 hours ago
Administrative Assistant
The State of South Dakota is seeking an Administrative Assistant for the Department of Social Services. The role involves providing general administrative support, including greeting visitors, managing phone calls, and maintaining files.
CommunitiesGovernmentHealth CareMedicalPersonal Health
Responsibilities
Greeting and welcoming individuals at the reception desk
Directing incoming phone calls
Providing current information on available services
Process and route incoming and outgoing mail
Generating and maintaining computerized files
Typing various letters and forms
Qualification
Required
High school diploma or equivalent education
Knowledge of general office procedures
Knowledge of business letter writing, and English grammar, spelling and punctuation
Ability to communicate effectively, concisely provide information, explanations and instructions, and elicit information from others with varying levels of ability to understand
Ability to obtain and provide information by phone in a clear and courteous manner
Demonstrate compassion, respect, courtesy, and tact when interacting with others
Maintain composure, efficiency and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions
Organize work, set priorities, meet critical deadlines and follow-up with minimal direction
Operate office equipment such as a photocopier, fax machine, and computer
Enter and retrieve data from computer system
Independently recognize and define a problem; identify the resources available to help solve the problem; create and implement viable solutions; and follow through to ensure the problem is resolved to the satisfaction of all parties
Exercise delegated authority to take action, and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached
Benefits
$0 premium employee health insurance option
Eleven paid holidays
Generous vacation and sick leave accrual
Dental, vision, and other insurance options
Retirement benefits
Company
State of South Dakota
Governor Larry Rhoden’s goal is to create a culture in state government centered around servant leadership, civility, openness, and responsiveness.