Turning Point Community Programs · 15 hours ago
Client Support Coordinator
Fairfield, CA
Contract
Onsite
New Grad, Entry Level
$23/hr - $24.41/hrTurning Point Community Programs is seeking a Client Support Coordinator for their TSS Solano program in Fairfield. This role is responsible for providing psychosocial, rehabilitation, and recovery-oriented services to adults, collaborating with the treatment team to assess client needs and support them in achieving their mental health goals.
Health CareMedicalMental HealthNon Profit
Responsibilities
Assists assigned clients to identify and progress toward achievement of client chosen goal
Advocates for clients in all areas of treatment
Empowers clients in meeting their goals
Facilitates communication and cooperation among agencies
Participates in client medication support; coordinates communication between doctor, client and pharmacy
Provides prompt intervention in the event of a crisis both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis situation
Provides “on-the-spot” support that is both helpful to the clients and consistent with the philosophy of the program
Carries a caseload of from 20 - 40 clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract
Attends to the safety, health, and wellbeing of clients
Writes Quarterly reports to provide necessary information to Regional Center point of contact for each client on caseload
Reviews and ensures timely completion of Special Incident Reports, as well as Mandated Reports
Complete paperwork as assigned in a timely manner and meets agency standard for billable units per month; ensure that all notes meet billing standards for content and configuration
Visits clients in home periodically to provide direction and support
Qualification
Required
Under the administrative supervision of the Clinical Team Leader or Program Director, this position is responsible for providing psychosocial, rehabilitation and recovery-oriented services for adults
This is an at-will direct service position within a program
The position works in collaboration with treatment team to assess needs of mental health clients and support them in achieving mental health goals
Assists assigned clients to identify and progress toward achievement of client chosen goal
Advocates for clients in all areas of treatment
Empowers clients in meeting their goals
Facilitates communication and cooperation among agencies
Participates in client medication support; coordinates communication between doctor, client and pharmacy
Provides prompt intervention in the event of a crisis both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis situation
Provides 'on-the-spot' support that is both helpful to the clients and consistent with the philosophy of the program
Carries a caseload of from 20 - 40 clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract
Attends to the safety, health, and wellbeing of clients
Writes Quarterly reports to provide necessary information to Regional Center point of contact for each client on caseload
Reviews and ensures timely completion of Special Incident Reports, as well as Mandated Reports
Complete paperwork as assigned in a timely manner and meets agency standard for billable units per month; ensure that all notes meet billing standards for content and configuration
Visits clients in home periodically to provide direction and support
Company
Turning Point Community Programs
Turning Point Community Programs is a non-profit organization that offers mental health care services.
Founded in 1976
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Deborah Starkey, MBA
Chief Financial Officer
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