The Walt Disney Company · 9 hours ago
Senior Content Analyst, Knowledge Services
Burbank, CA, USA
Full-time
Hybrid
Mid, Senior Level
$79K/yr - $106K/yr
1+ years expThe Walt Disney Company is a leading entertainment and media enterprise, and they are seeking a Senior Content Analyst for their Knowledge Services team. This role involves supporting and improving technology solutions within the Legal and Global Affairs department, focusing on continuous improvement and the implementation of AI-driven solutions.
Amusement Park and ArcadeAnimationConsumer GoodsDigital MediaE-CommerceMedia and EntertainmentMulti-level MarketingPerforming ArtsResorts
Responsibilities
Develop and implement optimized processes for both the Legal Operations department and other LGA teams
Demonstrate legal technology tools for potential user groups
Gather requirements from internal clients and develop business requirements documentation
Configure tools to meet legal team requirements
Develop and train AI-driven solutions that support more efficient legal operations and document workflows
Work with the Legal Operations Sr. Manager to ensure all stakeholders are engaged and aligned as new technologies are implemented
Ensure technology is rolled out on time, on budget, and in accordance with requirements
Partner closely with IT, vendors, and consulting groups to configure tools and develop integrations
Analyze and interpret data to produce reports on key metrics, including contract volumes and cycle times
Calculate projected and actual ROI figures, including time and cost savings, for existing tools and processes
Partner with teams in and outside of legal to ensure alignment
Implement necessary change management and process changes to complement the technology changes
Ensure compliance with all internal standards, policies and best practices
Develop continuous improvement cycle
Request new features for current tools as need be
Advocate for users with third party vendors
Regularly measure and report on legal tech value
Contribute to or lead initiatives as they come up that relate to the objectives of the department
Ensure smooth and thorough communications are flowing within the department
Qualification
Required
At least 1 year work experience in a legal and/or IT function
Demonstrated experience with project and prioritization management
Experience evaluating and implementing technology solutions
Strong knowledge of AI concepts and uses, including crafting effective prompts, data extraction, document analysis, and training AI models
Regularly uses AI tools and stays up to date on AI-related developments
Adept at collaborating cross-functionally with stakeholders from varied areas of the organization
Experience building or configuring technology tools to meet business requirements
Ability to aggregate, visualize, and interpret data, e.g. ROI metrics, cycle times, contract volumes, and trends
Excellent verbal and written communication skills with stakeholders at all levels and areas of the organization
Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
Comfortable receiving constructive feedback and applying it to work practices
Proactive by nature and commitment to follow through
Strong organizational skills and ability to manage time, deadlines, and competing priorities
Bachelor's degree
Benefits
A bonus and/or long-term incentive units may be provided as part of the compensation package
The full range of medical, financial, and/or other benefits
Company
The Walt Disney Company
The Walt Disney Company started as a cartoon studio and evolves into sports coverage and television shows.
10001+ employees
H1B Sponsorship
The Walt Disney Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (83)
2024 (63)
2023 (96)
2022 (130)
2021 (30)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$11BKey Investors
Citibank
2020-04-13Post Ipo Debt· $5B
2020-03-20Post Ipo Debt· $6B
1978-01-06IPO
Leadership Team
Robert Iger
CEO
Christine M. McCarthy
Senior Executive Vice President & Chief Financial Officer
Recent News
2026-01-20
Company data provided by crunchbase