Knight-Swift Warehousing & Fulfillment · 8 hours ago
Senior Instructional Designer
Mesquite, TX
Full-time
Onsite
Mid, Senior Level
4+ years expKnight-Swift Warehousing & Fulfillment is seeking a Senior Instructional Designer to lead the instructional design strategy for their learning solutions. This role involves designing and delivering high-impact learning experiences that enhance operational capabilities and leadership development across the organization.
Transportation/Trucking/Railroad
Responsibilities
Leads the end-to-end instructional design process for all signature programs, including onboarding, the Warehouse Trainer Program, leadership development programs, and enterprise capability-building initiatives
Designs engaging, blended learning experiences using modern methodologies (e-learning, ILT/VILT, scenario-based learning, microlearning, simulations, and on-the-job application tools)
Establishes instructional design standards, templates, and quality expectations for all L&D content and programs
Partners with SMEs, Department/Warehouse Leaders, HR, and executive sponsors to define program goals, learning outcomes, success measures, and required capabilities
Builds assessment tools, knowledge checks, performance assessments, and coaching resources to ensure real-world application of skills
Ensures all content aligns with adult learning theory, organizational values (WEROQ), and business objectives
Supervises and provides day-to-day guidance to the Instructional Designer, ensuring work quality, project alignment, and professional growth
Oversees the project prioritization and distribution within the team
Provides design oversight for enterprise onboarding, role-specific training pathways, operational upskilling, and capability standards
Designs and maintains all leadership development content, including assessments, learning paths, ILTs, vILTs, and multimedia content
Develops structured curriculum maps, 30/60/90 plans, on-the-job training guides, and competency-based development tools for warehouse roles
Establishes success metrics and evaluation strategies for all programs
Analyzes training results, LMS data, evaluations, and feedback to make continuous improvements
Curates, aligns, and integrates external learning content (e.g., Go1) into learning pathways and programs, ensuring third-party resources complement internal training, leadership development initiatives, and organizational capability needs
Prepares reporting for HR and Operations executives on program outcomes, learner performance, and ROI
Uses the LMS and HubSpot, Articulate 360, and other digital learning tools to develop, track, and manage training programs
Oversees digital content standards, LMS structuring for new programs, and technology integration
Stays current on industry trends in L&D, leadership development, logistics/warehouse training, and learning technologies
Qualification
Required
Bachelor's degree in Human Resources, Organizational Development, Education, or a related field preferred; equivalent work experience considered
4-7+ years of experience in instructional design, L&D, or leadership development, preferably in warehousing, distribution, or manufacturing environments
Proven experience building large-scale upskilling and leadership development programs
Advanced knowledge of adult learning theory, curriculum development, and digital learning tools
Strong communication, presentation, and interpersonal skills
Ability to work independently and prioritize in a fast-paced, high-volume environment
Proficient with Microsoft Office Suite, Articulate 360, Vyond, Camtasia and Learning Management Systems (LMS)
Preferred
Bilingual (English/Spanish) strongly preferred
Benefits
Health Coverage That Starts Fast – Medical, Dental & Vision kicks in the first of the month after just 30 days.
Smile on Us –We’re covering your dental premiums for all of 2026!
Security You Can Count On – Paid Life Insurance + 401(k) with company match.
Time Off from Day One – PTO, holidays, and 2 floating holidays for flexibility.
Weekly Paychecks – Because waiting is overrated.
Invest in YOU – Full tuition grants & tuition reimbursement.
Celebrate Success – Quarterly performance bonuses.
Company
Knight-Swift Warehousing & Fulfillment
Knight-Swift Warehouse & Fulfillment (KSWF) is a full-service supply chain and logistics provider (3PL) with a national presence.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase