PebblePost · 20 hours ago
Technical Account Manager
United States
Full-time
Remote
Mid Level
$115K/yr - $130K/yr
3+ years expPebblePost is a leading performance marketing company specializing in programmatic direct mail and CTV. As a Technical Account Manager, you will be responsible for guiding brands through successful integration into the PebblePost platform and serving as the main technical contact for those brands.
Ad RetargetingAd TargetingAdvertising PlatformsMarketingVideo Advertising
Responsibilities
Project manage the implementation and onboarding of new brands, including identifying technical solutions, JavaScript tag implementation, CRM onboarding, and managing audience segmentation
Serve as the go-to technical contact for both internal and external teams, empowering them with your deep technical expertise and understanding of digital campaign construction
Build relationships with key external technical stakeholders
Proactively ensure deliverables arrive in good order, on time, and fulfill customers’ requirements and expectations
Communicate status updates across several brand projects to key internal and external stakeholders, such as onboarding requirements and timelines
Provide exceptional customer service through the resolution of technical issues raised by customers and internal teams for both new and existing brands, partnering with Product teams on any escalations
Function as an expert technical resource for executing “best practices” and informal customer questions
Collaborate with our Product and Engineering teams to provide feedback that shapes the platform through bug fixes, future products, and features
Deliver product support by promptly addressing and resolving technical issues, ensuring efficient escalation when necessary
Qualification
Required
3+ years' experience in a brand-facing digital advertising role
Demonstrated expertise in SQL and Python for efficient manipulation of large datasets
Intermediate proficiency with JavaScript and Chrome Developer Tools for debugging code placed on web pages
Communicated complex technical concepts to non-technical brand audiences
Conducted virtual training sessions
Experience with the Google Suite, Query Editors, JIRA, and Confluence tools
Bachelor's Degree from an accredited college or university
Benefits
Remote-friendly team
Unlimited PTO policy
Comprehensive medical, dental and vision plans
Cell phone reimbursement program
Flexible spending (FSA), health savings (HSA), and pre-tax commuter accounts
Employee-based 401(k) program
Additional voluntary benefit programs available such as life, critical illness, disability, employee assistance and additional buy-up options
Company
PebblePost
PebblePost is the leading performance marketing company specializing in programmatic direct mail and CTV.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$66.85MKey Investors
Advance Venture PartnersRRE VenturesGreycroft
2021-05-26Debt Financing· $12.5M
2021-04-05Series C
2018-08-24Series C· $31M
Leadership Team
Jacob Ross
CEO
Lori Mason
General Counsel and Chief Privacy Officer
Recent News
2025-08-27
Company data provided by crunchbase