INSPIRE · 1 day ago
Operations Manager - Audio Visual
INSPIRE is a company that values exceptional people and provides a customer-focused, innovative environment. They are seeking an Operations Manager to assist and advise Hotel Technicians in their daily operations to ensure high service standards and client satisfaction.
AudioEvent ManagementEvents
Responsibilities
Ensuring that Hotel Technicians are positively interacting with Hotel Staff to maximize the effectiveness of sales and service
Monitor training of all Hotel Technicians including but not limited to: appearance, technical skills, sales, customer service, maintenance of equipment, safety, relationship building, and customer complaints
Working directly with clients to provide walk-throughs
Answering client questions that arise during the event planning process and event execution
Schedule staff weekly
Inventory Control
Interface with operational departments
Assist with hiring, training, and coaching Hotel Technicians as required
Provide directorship training for each staff technician
Maintain high visibility within the assigned location
Other duties as assigned
Flexible with work schedule
Qualification
Required
Complete knowledge of hotel operations
4 years or more experience as an Audio Visual Technician
Excellent organization, communication, and motivational skills
Service-oriented with attention to detail and deadlines
Possess the ability to manage and work with many different types of people and personalities on many different levels
Benefits
Medical, Dental, and Vision Coverage
Life Insurance
Short-term, and Long-term Disability
Paid Time Off / Holiday
401(k)
Additional voluntary benefits
Company
INSPIRE
INSPIRE specializes in the event management that includes audio visual, projection mapping, lighting, and floor plan creation services.